Dynamics 365 CRM Strategy & Solutions Consultant

Halian; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

Halian in Abu Dhabi, United Arab Emirates seeks an experienced MS Dynamics Techno-Functional Consultant to drive the optimization, enhancement, and adoption of the Microsoft Dynamics CRM platform. The role serves as the key interface between business stakeholders, technology teams, and external vendors to ensure CRM capabilities are leveraged to improve customer experience and operational efficiency.

You will combine functional knowledge with data analytics and automation to identify

Qualifications

• High School Diploma required; Bachelor's Degree in Business, Information Technology, Computer Science, or related field preferred.
• Microsoft Dynamics certifications are advantageous.

Responsibilities

• Drive CRM optimization and adoption across the organization.
• Act as liaison between business users, technology teams, and vendors.
• Collaborate with stakeholders to translate needs into CRM solutions.
• Coordinate CRM enhancements, integrations, and feature improvements.

Skills

Stakeholder management

Communication

Analytical thinking

CRM customization

Agile delivery

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Dynamics 365 CRM

Job description

Halian in Abu Dhabi, United Arab Emirates seeks an experienced MS Dynamics Techno-Functional Consultant to drive the optimization, enhancement, and adoption of the Microsoft Dynamics CRM platform. The role serves as the key interface between business stakeholders, technology teams, and external vendors to ensure CRM capabilities are leveraged to improve customer experience and operational efficiency.

You will combine functional knowledge with data analytics and automation to identify