Duty Manager

A Group; Dubai; On-site; AED 89,280 - 133,920; Full time

Benefits offered by this job

Competitive salary package

Accommodation and transportation provided

Medical insurance

Paid annual leave

Career growth opportunities in hospitality management

Benefits as per the UAE Labour Law

Job summary

A Group is looking for a professional and experienced Duty Manager to oversee daily hotel operations in Dubai. The selected candidate will supervise staff, handle guest concerns, and ensure excellent guest service standards while coordinating between departments.

This position offers a competitive salary package along with accommodation, transportation, medical insurance, and paid annual leave, providing opportunities for career growth in hospitality management.

Responsibilities

• Supervise daily hotel operations and staff activities.
• Ensure excellent customer service and guest satisfaction.
• Handle guest complaints and resolve issues professionally.
• Coordinate with housekeeping, reception, and other departments.
• Monitor operational standards, safety, and cleanliness.
• Prepare reports and update management on daily operations.
• Support staff scheduling and operational planning.

Job description

A professional and experienced Duty Manager is required to oversee daily hotel operations and ensure excellent guest service standards. The selected candidate will supervise staff, handle guest concerns, and support smooth operational performance across departments.

Key Responsibilities

• Supervise daily hotel operations and staff activities
• Ensure excellent customer service and guest satisfaction
• Handle guest complaints and resolve issues professionally
• Coordinate with housekeeping, reception, and other departments
• Monitor operational standards, safety, and cleanliness
• Prepare reports and update management on daily operations
• Support staff scheduling and operational planning

Benefits

• Competitive salary package
• Accommodation and transportation provided
• Medical insurance
• Paid annual leave
• Career growth opportunities in hospitality management
• Benefits as per the UAE Labour Law

Application Details

Email: [e-mail]