Duty Manager

Minor Hotels; Abu Dhabi; On-site; AED 223,000 - 290,000; Full time

Job summary

Anantara Retreat Santorini Abu Dhabi is seeking a dedicated Night Manager to be the main point of guest contact 24 hours, ensuring all arrivals, departures and VIP inspections are handled smoothly.

You will monitor night arrivals, ensure reservations are honoured, and follow up on guest satisfaction while coordinating housekeeping requests and in‑house communications.

Join a luxury brand rooted in hospitality, with training sessions and a commitment to warmth, generosity and authentic service.

Responsibilities

• To be the main point of guest contact 24 hours.
• Monitor all night arrivals, ensuring all requests are carried out smoothly. Ensure all reservations are honoured or dealt with as quickly and smoothly as possible. Deal with VIP room inspections/arrivals/departures.
• Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• Complete the night audit in line with the standards and procedures of the resort for night manager.
• Submit housekeeping and cleaning requests as required.
• Ensure all team member are up to date with current facts of the hotel products and services including room types, rates, relatives and facilities, food and beverage outlets, spa and health club.
• Attend training sessions as required.

Job description

Job Description:

Job Location:

Anantara Retreat Santorini Abu Dhabi

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

• To be the main point of guest contact 24 hours.
• Monitor all night arrivals, ensuring all requests are carried out smoothly. Ensure all reservations are honoured or dealt with as quickly and smoothly as possible. Deal with VIP room inspections/arrivals/departures.
• Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• Complete the night audit in line with the standards and procedures of the resort for night manager.
• Submit housekeeping and cleaning requests as required.
• Ensure all team member are up to date with current facts of the hotel products and services including room types, rates, relatives and facilities, food and beverage outlets, spa and health club.
• Attend training sessions as required.