Duty Manager

Santorini Retreat Ghantoot – Sole Proprietorship LLC; Abu Dhabi; On-site; AED 80,000 - 120,000; Full time

Job summary

Anantara Retreat Santorini Abu Dhabi is part of Anantara Hotels & Resorts, a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. To be the main point of guest contact 24 hours. Monitor all night arrivals, ensuring all requests are carried out smoothly.

Ensure reservations are honoured promptly. Handle VIP room inspections/arrivals/departures. Complete the night audit in line with resort standards.

Job description

Job Location: Anantara Retreat Santorini Abu Dhabi Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality.

Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony.

We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises.

If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

To be the main point of guest contact 24 hours.

Monitor all night arrivals, ensuring all requests are carried out smoothly.

Ensure all reservations are honoured or dealt with as quickly and smoothly as possible.

Deal with VIP room inspections/arrivals/departures.

Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.

Complete the night audit in line with the standards and procedures of the resort for night manager.

Submit housekeeping and cleaning requests as required.

Ensure all team member are up to date with current facts of the hotel products and services including room types, rates, relatives and facilities, food and beverage outlets, spa and health club.

Attend training sessions as required.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region.

Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia.

When Passion Meets Growth, Opportunity Sparks.

At some point, we all hit a ceiling, and few have the passion or opportunity to break through.

At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential.

When the business grows, so do our people.