Dubai Luxury Salon Manager — Art & Collectibles

Sotheby's France; Dubai; On-site; AED 420,000 - 640,000; Full time

Job summary

Sotheby’s is seeking a Salon Manager to lead the day-to-day running of its new Salon in Dubai. This role will be responsible for ensuring the Salon operates to the highest standard, delivering an exceptional client experience, supporting commercial performance, and providing clear leadership to the Salon team.

The Salon Manager will work closely with specialist departments, regional leadership, marketing, operations and corporate partners to establish the Salon as a destination for luxury,

Qualifications

• Experience managing a luxury retail, hospitality, private client, gallery or similar high-touch environment.
• Strong people management experience with team leadership in a client-facing setting.
• Commercially aware with a track record of supporting sales and deepening client relationships.
• Excellent client service skills with discretion and professionalism for high-net-worth clients.
• Strong organisational skills to manage competing priorities during busy trading periods.
• Good judgement and practical, solutions-focused approach to day-to-day issues.
• Strong communication across departments, regions and time zones.
• Genuine interest in luxury, collecting, art, design, jewellery, watches or related categories beneficial.
• Fluency in English; Arabic or other languages advantageous.

Responsibilities

• Lead the day-to-day operations of the Dubai Salon, ensuring smooth, high-standard performance.
• Manage, coach and support the Salon team, with clear expectations and a collaborative environment.
• Deliver a highly personalised client experience across luxury categories.
• Act as senior relationship lead for key Salon clients in the region.
• Contribute to the Salon’s commercial objectives and drive sales during key trading periods.
• Partner with departments and corporate teams to support product sourcing and strategy.
• Work with marketing and events to develop client engagement initiatives and boutique programming.
• Oversee daily operations including floor management, inventory coordination, and opening/closing procedures.
• Ensure accurate capture and maintenance of client information for personalised follow-up.
• Maintain understanding of the luxury landscape in Dubai and the wider region.
• Ensure compliance with Sotheby’s policies including security and confidentiality.
• Collaborate with operations, logistics, finance and other teams to resolve issues quickly.

Skills

Luxury client service

Team leadership

Sales-oriented

Discretion

Cross-functional collaboration

Fluency in English

Job description

Sotheby’s is seeking a Salon Manager to lead the day-to-day running of its new Salon in Dubai. This role will be responsible for ensuring the Salon operates to the highest standard, delivering an exceptional client experience, supporting commercial performance, and providing clear leadership to the Salon team.

The Salon Manager will work closely with specialist departments, regional leadership, marketing, operations and corporate partners to establish the Salon as a destination for luxury,