Dubai Luxury Salon Manager

Sotheby's; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Sothebys in Dubai seeks a Salon Manager to lead its new Dubai Salon, delivering exceptional client experiences, supervising a high-touch team, and partnering with specialists to drive luxury client engagement.

Role focuses on maintaining standards, supporting commercial performance, and aligning cross-functional teams to position the Salon as a premier destination for luxury collecting in the region.

Qualifications

• Experience in luxury retail, hospitality, private client, gallery or similar high-touch client environment.
• Strong people management skills with the ability to lead and develop a team.
• Track record of supporting sales performance and deepening client relationships.

Responsibilities

• Lead day-to-day operations of the Dubai Salon, ensuring smooth, high-standard service.
• Coach and support Salon team with clear expectations and collaboration.
• Deliver highly personalised client experiences across luxury categories with discretion and quality.
• Act as senior relationship lead for key Salon clients and collectors in the region.
• Contribute to Salon commercial objectives by driving sales and opportunities.
• Collaborate with departments to support product sourcing and category strategy.
• Work with marketing and regional teams on client engagement initiatives and boutique programming.
• Oversee floor management, appointment flow, inventory, visual presentation and opening/closing procedures.

Skills

Luxury retail

People management

Sales focus

Client service

Operational excellence

Discretion

Communication

English fluency

Arabic beneficial

Job description

Sothebys in Dubai seeks a Salon Manager to lead its new Dubai Salon, delivering exceptional client experiences, supervising a high-touch team, and partnering with specialists to drive luxury client engagement.

Role focuses on maintaining standards, supporting commercial performance, and aligning cross-functional teams to position the Salon as a premier destination for luxury collecting in the region.