Dubai Leisure & Spa Operations Supervisor

Accor; Dubai; On-site; AED 95,000 - 170,000; Full time

Benefits offered by this job

Employee benefit card offering Accor[]

Learning programs through Accor academ

Growth opportunities within property &

Job summary

Accor in Dubai seeks an experienced Recreation and Leisure Supervisor to lead the planning, organization and delivery of recreational activities and facilities for guests. You will manage a team, oversee spa, gym and pool operations, and ensure exceptional service and safety standards across all areas.

You will coordinate bookings, lead classes and events, supervise staff scheduling, and drive upselling of wellness offerings while collaborating with Housekeeping and F&B to maintain smooth daily

Qualifications

• 3–5 years of experience in recreation management or a supervisory role.
• Experience supervising spa operations, therapists and wellness facilities in a hotel environment.
• Knowledge of spa treatments, wellness practices and hygiene standards.
• Strong leadership and team management capabilities.

Responsibilities

• Oversee daily operations of spa, gym and pool facilities to ensure smooth opening and closing.
• Lead staff rosters, allocate shifts and manage peak-period coverage.
• Deliver excellent guest service and handle complaints professionally.
• Coordinate with Housekeeping, Maintenance, Front Office and F&B to resolve issues.
• Monitor safety, hygiene, and compliance with local regulations and company policies.
• Train, coach and evaluate staff; run daily briefings on service standards.

Skills

Leadership

Team management

Guest satisfaction

Organizational skills

Time management

Problem solving

Interpersonal communication

Scheduling software

Guest safety awareness

Tools

Spa booking systems

Scheduling software

Booking systems

Job description

Accor in Dubai seeks an experienced Recreation and Leisure Supervisor to lead the planning, organization and delivery of recreational activities and facilities for guests. You will manage a team, oversee spa, gym and pool operations, and ensure exceptional service and safety standards across all areas.

You will coordinate bookings, lead classes and events, supervise staff scheduling, and drive upselling of wellness offerings while collaborating with Housekeeping and F&B to maintain smooth daily