Dubai IT Support Engineer - Microsoft 365 & Networking

Talent Blueprint FZ LLC; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Blink Experience in Dubai, UAE is looking for a hands-on IT Support Engineer to maintain day-to-day IT operations and support employees across a range of services. You will administer Microsoft 365, manage Entra ID and MFA, use Intune for device enrollment and policy enforcement, and handle Windows devices, networking, and incident resolution with clear communication and ownership of issues.

The role requires a proactive troubleshooter who can document procedures, assist with security, backups,

Qualifications

• IT or computer science qualification, or equivalent experience.
• Microsoft, networking, or IT support certifications preferred.
• Experience with end-user support and IT operations.

Responsibilities

• Administer Microsoft 365 services and troubleshoot access, licensing, and email issues.
• Manage Microsoft Entra ID users, groups, and MFA for onboarding/offboarding.
• Use Microsoft Intune to enroll devices and ensure device compliance.
• Install, configure, and maintain Windows devices and business apps.
• Diagnose connectivity issues across TCP/IP, DNS, DHCP, Wi‑Fi, VPNs.
• Investigate incidents, identify root causes, apply fixes, and restore service.
• Support patching, security, backups, and documentation of incidents.
• Keep asset records and incident resolution history updated.

Skills

Microsoft 365

Entra ID

Intune

Windows OS

Networking

PowerShell

Windows Server

Active Directory

Backup/Recovery

Virtualization

Education

IT/CS degree

Job description

Blink Experience in Dubai, UAE is looking for a hands-on IT Support Engineer to maintain day-to-day IT operations and support employees across a range of services. You will administer Microsoft 365, manage Entra ID and MFA, use Intune for device enrollment and policy enforcement, and handle Windows devices, networking, and incident resolution with clear communication and ownership of issues.

The role requires a proactive troubleshooter who can document procedures, assist with security, backups,