Dubai Clinic Booking & Engagement Lead

Joint Space Polyclinic LLC; Abu Dhabi; Hybrid; AED 60,000 - 100,000; Full time

Benefits offered by this job

Formal employment contract

On-site / hybrid work arrangement

Based at Joint Space Polyclinic, Dubai

Job summary

Joint Space Polyclinic LLC in Dubai is seeking a confident Clinic Sales Manager to drive patient conversions and bookings.

You will work closely with practitioners and reception, explain services and pricing, follow up with leads, and ensure a smooth patient journey from inquiry to appointment. The role offers full‑time or part‑time options with on‑site or hybrid setup and a formal employment contract.

Qualifications

• Minimum 1 year of experience in a clinic or healthcare facility.
• Fluent English, both spoken and written.
• Experience in clinic sales, patient coordination, customer service or helping patients book recommended services is an advantage.
• Confident communicating with patients face-to-face and discussing services, pricing and booking options.
• Proactive and comfortable initiating conversations with patients.
• Strong organisational skills and attention to detail.
• Comfortable working towards conversion and booking targets.
• Able to work closely with practitioners and the reception team.

Responsibilities

• Proactively engage with patients in the clinic and support those referred by practitioners.
• Clearly explain recommended services, pricing and booking options.
• Understand what may be preventing a patient from booking and help resolve practical questions or concerns without pressure.
• Refer clinical or medical questions back to the appropriate practitioner.
• Coordinate with reception to arrange appointments and ensure a smooth patient experience.
• Follow up with patients who need more time before booking.
• Keep accurate records of practitioner referrals, patient conversations and confirmed bookings.
• Work towards agreed conversion and booking targets.

Skills

Fluent English

Clinic sales

Patient coordination

Customer service

Communication

Conversion focus

Organisational skills

Proactive engagement

Job description

Joint Space Polyclinic LLC in Dubai is seeking a confident Clinic Sales Manager to drive patient conversions and bookings.

You will work closely with practitioners and reception, explain services and pricing, follow up with leads, and ensure a smooth patient journey from inquiry to appointment. The role offers full‑time or part‑time options with on‑site or hybrid setup and a formal employment contract.