Dubai-Based Global Logistics Project Expeditor

Deutsche Post; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

DHL Global Forwarding is seeking a Project Expeditor - Iraq based in Dubai, United Arab Emirates. You will develop and administer customer service plans to provide best-in-class services and align with business strategy and policies.

Join a global team and drive customer satisfaction through process optimization, cost analysis, and collaboration with stakeholders to support business decisions and upskill team members.

Qualifications

• Bachelor’s Degree or equivalent experience/qualification
• Experience in customer service or logistics is a plus

Responsibilities

• Execute customer service plans and programs for the defined geography/ business area
• Support customer service initiatives to provide superior services and enhance customer satisfaction
• Track day-to-day application of customer service processes to maximize effectiveness
• Identify customer needs and collaborate with appropriate commercial owner or up-sell if applicable
• Koach and review the work of lower-level professionals

Education

Bachelor’s Degree

Job description

DHL Global Forwarding is seeking a Project Expeditor - Iraq based in Dubai, United Arab Emirates. You will develop and administer customer service plans to provide best-in-class services and align with business strategy and policies.

Join a global team and drive customer satisfaction through process optimization, cost analysis, and collaboration with stakeholders to support business decisions and upskill team members.