Technical Parts Supervisor - Supply Chain (General Motors)

Deutsche Post; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Global exposure

Competitive salary

Job summary

DHL Global Forwarding in Dubai, UAE, is hiring a Technical Parts Supervisor – Supply Chain to bridge Quality, Technical, and Parts Planning. You will translate defect trends into inventory strategies to sustain high fill rates and minimize stockouts.

Ideal candidates have 3+ years in automotive supply chain, engineering background, and strong data-analytic skills. The role offers a challenging, global environment with competitive pay and career growth.

Qualifications

• Min 3 years of experience in order fulfillment, inventory management, or supply chain in the automotive sector.
• Engineering (Automotive/Mechanical); additional supply chain education is a plus.
• Strong organizational, communication, and leadership skills; SAP or inventory systems proficiency.

Responsibilities

• Maintain a high system fill rate and ensure part availability at the right time.
• Analyze data to identify trends and optimize inventory and planning.
• Coordinate with Quality and Technical teams to plan parts and mitigate defects.
• Monitor back orders and coordinate with teams to ensure timely fulfillment.
• Prepare and maintain reports on order status and fulfillment performance.

Skills

Organizational skills

Leadership

Communication

Education

Engineering (Automotive/Mechanical)

Tools

SAP

Excel

Power BI

Job description

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.

- DHL Global Forwarding has an opening for a Technical Parts Supervisor – Supply Chain (General Motors) in Dubai, United Arab Emirates. The Technical Parts Supervisor acts as the operational bridge between Quality, Technical, and Parts Planning teams. The primary responsibility is to identify emerging trends in quality defects, technical issues, and service campaigns—and translate these insights into actionable inventory strategies that ensure optimal availability while minimizing excess stock. This role is essential for maintaining high fill rates, and preventing parts shortages.

Join us in connecting people and improving lives!

In this Technical Parts Supervisor – Supply Chain (General Motors) position

• Maintain a high system fill rate ensuring right part is available at the right time
• Comprehend technical bulletins and ensure accurate parts planning and inventory
• Work with Technical & Quality teams to plan and ensure part availability based on quality failure rates
• Monitor defect frequencies, warranty claims, repeat failures, and statistical quality data to identify emerging trends
• Estimate short‑term and long‑term demand impact per part number and model
• Understand and plan effectively for parts based on seasonality
• Monitor and manage back orders, ensuring timely fulfillment and communication with various teams
• Analyze data to identify trends, issues, and opportunities for improvement
• Coordinate with Inventory Control team to maintain accurate inventory levels and ensure stock availability to meet order requirements
• Prepare and maintain reports on order status, and fulfillment performance
• Implement and enforce standard operating procedures (SOPs) to maintain high standards of accuracy and efficiency
• Identify areas for improvement in the order fulfillment process and develop strategies to enhance efficiency and accuracy
• Stay updated on industry best practices and incorporate them into the fulfillment process
• Train and guide team members on standard operating procedures, and best practices

General

• Work towards the organizational goals with the team

Key Performance Indicators :

• Fill Rate

• Back Orders

Now, here is what we need from you!

Experience

• Min 3 years professional experience in order fulfillment, inventory management, or supply chain management in the automotive industry

Education:

• Engineering (Automotive/Mechanical), additional education in supply chain management is a plus

Skills:

• Strong organizational, communication, and leadership skills with the ability to motivate and guide a team
• Proficiency in SAP, or other inventory management software and systems
• Analytical skills, with excellent proficiency in Advanced MS Excel, Power BI or other analytical tools

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision:

The Logistics Company for the World.

Our Mission:

Excellence. Simply Delivered.

Our Purpose:

Connecting People, improving lives.

Our Values:

Respect & Results

Our Goals:

Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.