Dubai-Based Field Service Engineer - Medical Devices

Medtronic; Dubai; On-site; AED 167,400 - 279,000; Full time

Benefits offered by this job

Medtronic Incentive Plan (MIP)

Flexible Benefits Package

Competitive salary

Job summary

Medtronic is seeking a Field Service Specialist based in Dubai to lead installations, maintenance, and service for capital medical equipment. You will be the primary contact for service and repair queries, collaborating with the local team and potentially supporting regions across EMEA.

Strong troubleshooting skills and English proficiency are required. Requires a Biomedical Bachelor's degree with at least 5 years of field service experience in healthcare settings.

Qualifications

• Biomedical Bachelors degree required.
• Minimum 5 years of relevant experience in field service of capital equipment.
• Experience with electrosurgical units and operating room environments is preferred.
• Strong troubleshooting skills and understanding of capital equipment control.
• Advanced English writing and speaking.

Responsibilities

• Lead and perform installations and commissioning of new equipment at customer sites and pre-delivery.
• Execute preventive maintenance and testing per service manuals and specifications.
• Attend breakdowns, perform repairs, and troubleshoot independently.
• Provide testing, validation data, and technical support to users and the Global Service organization.
• Travel to sites (approx. 50%) domestically and internationally as part of the local team.

Job description

Medtronic is seeking a Field Service Specialist based in Dubai to lead installations, maintenance, and service for capital medical equipment. You will be the primary contact for service and repair queries, collaborating with the local team and potentially supporting regions across EMEA.

Strong troubleshooting skills and English proficiency are required. Requires a Biomedical Bachelor's degree with at least 5 years of field service experience in healthcare settings.