Field Service Engineer - Medical Devices (Abu Dhabi)

Medtronic plc; Dubai; On-site; AED 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Job summary

Medtronic is seeking a Field Service Specialist based in Abu Dhabi to lead installations, commissioning, and preventive maintenance of capital medical equipment. The role involves on-site service, troubleshooting, and collaboration with local teams within the APS region.

You will be the primary contact for customers and the local commercial team for service/repair inquiries, with potential regional support across EMEA. Strong English skills and travel readiness are essential.

Qualifications

• Biomedical bachelor’s degree and minimum 5 years of relevant field service experience in capital medical devices.
• Experience with electrosurgical units and operating room environments is required.
• Strong communication and teamwork skills with ability to travel up to 50%.

Responsibilities

• Lead and execute installations and commissioning of new equipment.
• Perform preventive maintenance as per service manual checklist and test system functionality.
• Attend breakdown calls and perform repairs and troubleshooting independently.
• Provide testing and validation support and data to the Global Service organization.
• Assist in technical support for users of complex systems including phone and remote support.
• Collaborate with other field service engineers to troubleshoot activities.
• Travel to sites to provide repair/installation support as a local team member.

Skills

Biomedical knowledge

Electrosurgical units

Healthcare setting experience

Interpersonal skills

Travel readiness

English proficiency

Education

Biomedical Bachelor's degree

Tools

SAP

ServiceMax

Job description

Medtronic is seeking a Field Service Specialist based in Abu Dhabi to lead installations, commissioning, and preventive maintenance of capital medical equipment. The role involves on-site service, troubleshooting, and collaboration with local teams within the APS region.

You will be the primary contact for customers and the local commercial team for service/repair inquiries, with potential regional support across EMEA. Strong English skills and travel readiness are essential.