Dubai-Based Client & Sales Support Executive

Nevertiti star tr; Dubai; On-site; AED 27,900 - 39,060; Full time

Job summary

Nevertiti Star Trading in Dubai, UAE, is seeking a diligent Customer Sales Support Executive to join our team. The role serves as a bridge between the sales team and clients, delivering essential administrative support and ensuring a positive customer experience.

This full-time position involves handling inquiries, orders, quotations, invoices, CRM updates, and collaboration with logistics to ensure timely delivery, all while maintaining strong client relationships and contributing to company

Qualifications

• Experience in sales support or customer service.
• Excellent English verbal and written communication.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite.
• Experience with CRM software preferred.
• Proactive problem-solving and team player.
• Commitment to delivering exceptional customer service.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone and email.
• Process customer orders, prepare quotations, and issue invoices.
• Provide administrative support to the sales team.
• Maintain client records and sales data in CRM.
• Coordinate with logistics to ensure on-time delivery.
• Address customer complaints and resolve issues.
• Assist in sales reports and presentations for management.
• Provide after-sales support to foster long-term client relationships.

Skills

Sales support

Customer service

English communication

Organization

Microsoft Office

CRM software

Problem solving

Teamwork

Tools

CRM software

Microsoft Office

Job description

Nevertiti Star Trading in Dubai, UAE, is seeking a diligent Customer Sales Support Executive to join our team. The role serves as a bridge between the sales team and clients, delivering essential administrative support and ensuring a positive customer experience.

This full-time position involves handling inquiries, orders, quotations, invoices, CRM updates, and collaboration with logistics to ensure timely delivery, all while maintaining strong client relationships and contributing to company