Driver & Desk Handler – Rent A Car

applydubaijob.com; Dubai; On-site; AED 33,000 - 39,000; Full time

Job summary

RPM Car in Dubai is seeking a Driver & Desk Handler to support daily rent-a-car operations, vehicle movement, desk customer service, and basic administrative tasks.

The role requires safe driving, excellent customer interaction, and coordination between customers, fleet, and management to ensure smooth rental operations. Immediate start preferred; English communication and basic computer skills are desired.

Qualifications

• Experience as a driver or rent-a-car operations staff is advantageous.
• Basic computer skills (email, Excel, rental system) preferred.
• Good English communication; Arabic is a plus.

Responsibilities

• Drive rental vehicles for pick-up, drop-off, delivery and recovery.
• Transfer vehicles between branches, garages, and customer locations.
• Prepare and verify rental agreements and vehicle condition reports.
• Assist at the front desk with vehicle handover and return process.
• Maintain vehicle movement records and daily logs.
• Report accidents, damages, or mechanical issues promptly.
• Coordinate with fleet and management to ensure smooth rental operations.

Skills

Customer service

English communication

Basic computer skills

Excel

Rental system

Tools

Rental system software

Job description

Job Title: Driver & Desk Handler - Rent A Car

Company: RPM Car

Location: Al Quoz 4/ Abuhail, Dubai, United Arab Emirates

Employment Type: Full Time

Salary: AED 3,000 - AED 3,500 per month

Candidate Prerequisites: Rent-A-Car/Driving Experience | Vehicle Handover & Rental Documentation | Basic Computer Skills (Excel, Rental System) | Immediate Start Preferred

Role Overview

The Driver & Desk Handler supports daily rent-a-car operations by handling vehicle movement, customer service at the desk, and basic administrative tasks. The role requires safe driving, excellent customer interaction, and coordination between customers, fleet, and management to ensure smooth rental operations.

Key Responsibilities

• Drive rental vehicles for customer pick-up, drop-off, delivery, and recovery.
• Transfer vehicles between branches, garages, and customer locations.
• Ensure vehicles are clean, fuelled, and ready for rental; report accidents, damages, or mechanical issues immediately.
• Assist customers at the front desk with vehicle handover and return process.
• Prepare and verify rental agreements, delivery notes, and vehicle condition reports.
• Update vehicle status in the rental system (available, rented, maintenance).
• Handle customer queries, complaints, and basic booking coordination.
• Collect documents (Emirates ID, passport, driving license) as per company policy.
• Maintain accurate records of vehicle movement and daily logs.
• Assist with basic billing, invoice preparation, and payment follow-ups if required.
• Support fleet scheduling and daily operation planning; ensure compliance with RTA, insurance, and company procedures.

Requirements & Qualifications

• Education & Experience: Not specified in source posting; previous experience as a driver or rent-a-car operations staff is an advantage.
• Technical Proficiency: Basic computer knowledge (email, rental system, Excel preferred); basic understanding of vehicle inspection and damage reporting is preferred.
• Core Competencies: Good communication skills in English (Arabic an advantage); customer-service-oriented attitude; ability to work under pressure and flexible hours; knowledge of UAE roads and locations preferred.