Driver

Rotana Hotels; Dubai; On-site; AED 20,000 - 31,000; Full time

Job summary

Rotana in Dubai seeks a guest-focused Driver to support our Front Office and ensure high standards of vehicle care and service. You will drive hotel vehicles, park them properly, and report any incidents to management.

The ideal candidate has hospitality training, fluent English, a valid local driving license, and knowledge of local traffic laws. You should be well presented, proactive, adaptable, and able to stay calm in a busy hotel environment.

Qualifications

• Vocational training in the hospitality field.
• Fluent in written and spoken English.
• Holder of a valid local Driving License and knowledge of local traffic laws.

Responsibilities

• Drive hotel vehicles and uphold standards and procedures.
• Park vehicles in designated locations when not in use.
• Inspect vehicles for damage and cleanliness; check tires and fluids.
• Refuel as necessary and document incidents for management.
• Assist Front Office and respond to guests' service needs.
• Maintain professional appearance and comply with health and safety policies.

Skills

Customer focus

Adaptability

Teamwork

Communication

Taking Responsibility

Education

Vocational training in hospitality

Tools

Local Driving License

Job description

We are currently seeking for passionate and dynamic guest focused professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Driver you are responsible for all standards and procedures connected with the hotel 's vehicles. You must project an image of professionalism and follow strict rules and regulations while driving handling the hotel vehicles. In addition/ you have to assist Front Office for the operation as may be assigned to ensure the highest level of personalized attention and standards of service. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle/ and refuel as necessary. Document all vehicle incidents (i.e./ damages/ accidents) and provide reports of incidents to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify/ recommend/ and implement new ways to increase organizational quality. Establish/ promote and maintain good public relations and enhance sales for the hotel at every opportunity. Comply with the hotel environmental/ health and safety policies and procedures

Education/ Qualifications ExperiencesYou should ideally have a vocational training in the hospitality field with previous experiences in the Restaurant Catering Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.Knowledge CompetenciesThe ideal candidate will be a well presented/ an outgoing and friendly attitude. You are an extremely proactive and lsquo;switched on ' person with a hands on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment stay calm under pressure/ and should possess following competencies Understanding the JobTaking ResponsibilityRecognizing DifferencesCustomer FocusCustomer FocusAdaptabilityTeamwork