Document Verification Officer

Velora Aviation; Abu Dhabi; On-site; AED 100,000 - 134,000; Full time

Job summary

Velora Aviation seeks a detail-focused Document Verification Specialist to verify travel documents for guests on flights under MOU and high-risk categories, ensuring regulatory compliance and minimizing penalties from authorities.

The role involves identifying fraudulent documents, preparing supporting reports for immigration appeals, and assisting operations and local authorities in handling admissible and inadmissible cases at a major international airport in the UAE.

Qualifications

• Secondary education with related qualification in document verification or aviation security.
• 2 years’ experience in document verification and immigration compliance.
• 1 year airport operations experience at a major international airport.

Responsibilities

• Assess and verify travel documents of guests on all flights under MOU & High-risk to ensure regulatory compliance.
• Identify trends of fraudulent document activities and practices.
• Prepare reports to facilitate immigration appeals to revoke penalties.
• Assist operations team and local authorities in dealing with inadmissible guests according to regulatory requirements.
• Brief operations team on breaches and incidents linked to document verification of guests.
• Prepare offloading reports for guests offloaded from flights and submit to local authorities.

Skills

Document Verification

Immigration Compliance

Aviation Security

Regulatory Compliance

Education

Secondary Education

Document Verification Qualification

Aviation Security Qualification

Job description

Job Description:

Purpose

To verify travel documents and ensure compliance to the regulatory requirements related to flights with MOU & high-risk as well as preparation and submission of offloading reports to protect the organization from heavy penalties and infringements which may be imposed by various immigration authorities and avoid inconvenience to guests. Deliver exceptional guest service; safe and professional guest handling; and provide operational excellence during regular & irregular operations in compliance with the UAE laws, regulations, other applicable standards, company procedures with utmost focus on safety, security and guest convenience.

Accountabilities

• Assess and verify travel documents of guests travelling on all flights covered under MOU & High-risk category and ensure regulatory compliance to identify fraudulent documents with the resultant detection of prospective illegal immigrants and facilitators
• Identify trends of fraudulent activities and practices in relation to travel documents
• Prepare reports with facts and justifications to facilitate immigration appeals to revoke penalties issued to the company
• Assist operations team and local authorities in dealing with cases of inadmissible guests based on sensitivity of the case and various regulatory requirements
• Brief operations team regarding cases of breaches and incidents linked to document verification of guests
• Prepare offloading report for guests offloaded from flights and submit to local authorities

Education & Experience

• Secondary level education with additional qualification related to Document Verification or Aviation Security
• Minimum 2 years’ experience in Document Verification and Immigration Compliance
• Minimum 1 year experience in airport operations at a major international airport