Document Control & Customer Service Specialist

Adisseo France S.A.S; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Adisseo France S.A.S in Dubai is seeking a proactive Document Controller and Office Administrator. You will manage document control processes, print and dispatch documents, and support exports and LC-related tasks.

You will also handle front desk duties and coordinate with internal teams across IMEA CS, Finance and Supply Chain. The role requires hands-on LC experience, strong organization, and the ability to operate within a matrix organization while maintaining high-quality document control

Qualifications

• Very well hands on experience in Letter of Credits.
• Customer oriented; able to manage stakeholder expectations.
• Excellent interpersonal and communication skills; able to coordinate with multiple teams.
• Experience working in a matrix organization and under pressure.

Responsibilities

• Document Management & Control: maintain, organize, and update documents; ensure accuracy and compliance.
• Manage order preparation, registration and follow-up, including invoicing, contract/orders follow-up and coordination with Finance.
• Export documentary remittance: support LC process from draft to finalization; coordinate with banks and internal teams.
• Front Desk & Office Administration: act as first point of contact, manage reception, handle inquiries and office supplies.

Skills

Letter of Credits

Customer orientation

Stakeholder management

Interpersonal skills

Coordination

Problem solving

Process understanding

Matrix organization

Work under pressure

Education

Bachelor’s Degree

Tools

SAP

MS Office

Job description

Adisseo France S.A.S in Dubai is seeking a proactive Document Controller and Office Administrator. You will manage document control processes, print and dispatch documents, and support exports and LC-related tasks.

You will also handle front desk duties and coordinate with internal teams across IMEA CS, Finance and Supply Chain. The role requires hands-on LC experience, strong organization, and the ability to operate within a matrix organization while maintaining high-quality document control