Diyafa Training Programme - برنامج ضيافة لمركز دبي التجاري العالمي

Dubai World Trade Centre; Dubai; Vor Ort; AED 33.000 - 56.000; Vollzeit

Benefits dieser Stelle

Structured two-year programme

Coaching & mentoring

Exposure to world-class events

Career development opportunities

Zusammenfassung

Dubai World Trade Centre invites UAE nationals to join the Difaya Training Programme in Dubai, a two-year, full-time path into hospitality and guest services. You will gain practical training across F&B service, hygiene, and customer care while developing professionalism and cultural representation.

Through coaching, mentoring, and exposure to world-class exhibitions, you will build guest-focused skills in a dynamic events environment, with career development opportunities ahead.

Qualifikationen

• UAE national status with valid UAE passport and family book (Khulasat Al Qaid) or Marsoom.
• Ages 18–30.
• High school diploma or equivalent.
• Very good English communication skills.
• Willingness to work 9-hour shifts, including shift work as required.

Aufgaben

• Participate in a structured two-year hospitality development programme.
• Gain hands-on training across F&B service, hygiene, customer care, and guest operations.
• Collaborate with teams to deliver exceptional guest experiences.
• Commit to ongoing learning and professional etiquette.

Kenntnisse

UAE Nationals

Customer service

Communication skills

Team player

Professionalism

Ausbildung

High School Certificate or Diploma

Jobbeschreibung

About the Difaya Training Programme

The DWTC Difaya Training Programme is designed to develop the next generation of Emirati hospitality professionals through a structured learning and development journey.

This two-year, full-time employment programme provides participants with comprehensive training and practical experience across key hospitality functions, including Food & Beverage Service, Food Hygiene, Customer Care, and guest-facing operations. The programme places a strong emphasis on service excellence, communication, professionalism, and cultural representation to prepare participants for successful careers within the hospitality and events industry.

Key Learning Areas

• Food & Beverage Service
• Food Hygiene and Safety
• Customer Care and Guest Services
• Hospitality Operations
• Service Excellence
• Communication and Interpersonal Skills
• UAE Cultural Representation and Professional Etiquette
• Teamwork and Collaboration
• Health, Safety, and Operational Standards
• Personal and Professional Development

Eligibility Criteria

Nationality

• UAE Nationals holding a valid UAE Passport and Family Book (Khulasat Al Qaid) or Marsoom.

Age

• Between 18 and 30 years old.

Education

• High School Certificate or Diploma.

Language

• Very good verbal and written communication skills in English.

Availability

• To work full-time.
• Willingness to work a 9-hour shift, including shift work where business requirements apply.

What We Are Looking For

We are seeking enthusiastic and motivated UAE Nationals who are:

• Passionate about building a career in hospitality and customer service.
• Customer-focused with excellent interpersonal and communication skills.
• Professional, adaptable, and eager to learn.
• Committed to delivering exceptional guest experiences.
• Able to work effectively in a dynamic, fast-paced environment.
• Team players with a positive attitude and a strong sense of responsibility.

What We Offer

• Full-time employment with Dubai World Trade Centre.
• A structured two-year hospitality development programme.
• Practical training across multiple hospitality functions.
• Coaching, mentoring, and continuous learning opportunities.
• Exposure to world-class exhibitions, conferences, and international events.
• Career development opportunities within one of the region's leading hospitality and events organisations.

Begin your hospitality career with Dubai WorldTrade Centre and become part of a team dedicated to delivering exceptional experiences to guests from around the world.