District Manager - UAE

Abercrombie & Fitch Co.; Dubai; On-site; AED 350,000 - 650,000; Full time

Job summary

Abercrombie & Fitch Co. in Dubai is seeking a District Manager to lead 6–10 owned stores and drive sales, operations, and customer experience across Dubai and Abu Dhabi.

You will own store performance, develop a diverse leadership team, manage payroll, and analyse KPIs while collaborating with Home Office to align regional strategy with brand standards. Travel is required.

Qualifications

• Bachelor’s Degree or related experience
• Retail experience leading 3+ direct reports and a team of 30 people. Preferred experience in multi-unit management in specialty retail.
• Language: Specific to each country where the need is and the ability to speak to business partners in English

Responsibilities

• Drive and own store level performance—sales and productivity targets—through retail operational excellence in partnership with Store Operations, Location Planning, Supply Chain, H&S and AP
• Deliver a best in class customer experience that is fast, friendly and easy
• Elevate visual merchandising standards and floor sets with execution aligned to brand strategy
• Oversee workforce allocation to meet targets effectively, managing payroll within store budgets
• Manage and analyse retail KPIs, maintaining a relentless focus on operational excellence within store operations
• Collaborate with Key business partners to solve district needs with urgency in HR, AP, Maintenance and Recruiting
• Lead, inspire and develop a diverse and empowered multi-layer stores leadership team
• Maintain store staffing levels while actively engaging and developing top talent
• Cultivate a high-performance team culture and strong talent pipeline for future growth
• Activate ANF culture and values in store teams to drive engagement and motivation

Job description

Job Description:

The District Manager serves as the Business & Operational leader across multiple store locations. They collaborate with Home office partners, peers & supervisor giving market insights to optimize Regional strategy's to drive optimal business performance.

They lead and develop a diverse, multi layered stores team, fostering an exceptional in-store consumer experience that drives measurable results They are responsible forleadership and execution of all store management, talent management, operational processes, and business deliverables.

This district covers both Dubai and Abu Dhabi.

SCOPE/SPAN

Manages 6-10 owned & operated stores with annual volume ranging between $15M-$35M

WORK SCHEDULE

District Managers are required to work five days per week. They also may have to work additional hours or days during peak holiday periods and some weekends throughout the year. Travel is required for the role.

Entry Requirements

• Bachelor’s Degree or related experience
• Retail experience leading 3+ direct reports and a team of 30 people.Preferred experience in multi-unit management in specialty retail.
• Language: Specific to each country where the need is and the ability to speak to business partners in English

Primary Responsibilities

• Drive and own store level performanceincluding sales and productivity targets, through retail operational excellence by brandin partnership withkey functions such as Store Operations,Location Planning, Supply Chain H&S and AP
• Deliver a best in class customer experiencethat is fast, friendly and easy
• Elevate visual merchandising(forms, in store standards and visual coherence) ensuring high standards of visual updates and floor sets with execution aligned to brand strategy.

PRIMARY RESPONSIBILITIES (cont.)

• Oversee workforce allocationto meet targets effectively, managing payroll within store budgets
• Manage and analyse retail KPIs,maintaining a relentless focus on operational excellence within store operations.
• Collaboration with Key business partnersto solve district needs with urgency HR, AP, H& & Maintenance, Recruiting
• Lead, inspire and developa diverse and empowered multi layeredstores leadership team
• Maintain store staffing levelswhile actively engaging, developing, and promotingtop talent individuals
• Cultivate a high-performance team culture, actively developing diverse and empowered talent to ensure a robust pipeline for future growth
• Activate ANF Culture and valuesin store teams to drive engagement and motivation.

LEADERSHIP COMPETENCIES

• Business-minded with the ability to drive results
• Strong analytical and problem-solving skills
• Time-management skills with the ability to prioritize and multi-task
• Proven expertise in delivering stand out store experiences and customer service leveraging retail best practices
• Pro-actively identifies opportunities for growth and improvement, is always curious and pushing boundaries.
• Ability to identify talent, develop others, succession plan and promote candidates based on results
• Proven expertise in motivating, influencing and inspiring their team, stakeholders and functional partners
• Strong communication, presentation and facilitation skills
• Ability to work independently with autonomy

PERFORMANCE METRICS

• Business KPIs - Sales, Comps, AUR, ATV, Conversion, Omni-channel
• People – Staffing, Retention, Performance management, Talent management
• Qualitative – Secret shop, Store experience, Internal audit
• Expense - Asset protection, Payroll, Relocation, Compliance
• Presentation - Floor set completion, Replenishment, Visual standards

Requirements: