Dispatcher

IGRAB STORY CAFE; Abu Dhabi; On-site; AED 33,000 - 56,000; Full time

Job summary

IGRAB STORY CAFE in Abu Dhabi is seeking a diligent Dispatch/Operations Assistant to manage Talabat orders and ensure on-time preparation and handover to riders. You will coordinate with kitchen staff, check inventory, pack orders, and keep the dispatch area organized to support smooth daily operations.

Fluency in English is required, with strong communication and punctuality in a fast-paced cafe environment.

Qualifications

• Fluent English is required.
• Ability to read, write, and speak English fluently.
• Good communication skills to coordinate with team and riders.
• Must be responsible, punctual, and organized.
• Able to work in a fast-paced cafe environment.

Responsibilities

• Receive and monitor incoming Talabat orders and update status.
• Coordinate with kitchen or store staff to ensure timely and accurate order prep.
• Manage inventory and check product availability for incoming orders.
• Pack and verify orders before dispatch.
• Hand over prepared orders to Talabat delivery riders.

Skills

Organized

Communication skills

Punctual

Job description

• Receive and monitor incoming Talabat orders through the order management system.

• Coordinate with kitchen or store staff to ensure orders are prepared accurately and on time.

• Manage inventory and check product availability for incoming orders.

• Pack and verify orders to ensure all items are correct before dispatch.

• Coordinate with Talabat delivery riders and hand over prepared orders.

• Update order status in the system and ensure timely dispatch.

• Handle order delays, missing items, and other operational issues.

• Maintain an organized dispatch area and ensure smooth daily operations.

• Communicate with team members to ensure customer orders are fulfilled efficiently.

Desired Candidate Profile

• Working Hours: 12 hours per day.

• Weekly Off: 1 day off per week.

• Language Skills: Candidates must be able to read, write, and speak English fluently.

• Communication: Good communication skills are required to coordinate with team members and delivery riders.

• Responsibilities: Manage inventory, process incoming orders, ensure accurate order preparation, and hand over orders to delivery riders on time.

• Work Attitude: Must be responsible, punctual, organized, and able to work in a fast-paced environment.