Dispatch Coordinator

STAR SERVICES LLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Training resources

Job summary

STAR SERVICES LLC in Dubai is seeking a driven Dispatch Coordinator to manage daily dispatch operations and ensure timely delivery of goods. You will coordinate with drivers, monitor shipments, and maintain accurate records to support efficient service.

Ideal candidates have 2–3 years of dispatch experience, strong organizational and communication skills, and proficiency with MS Office and logistics software. This full-time role offers stable office hours and a collaborative work environment.

Qualifications

• High school diploma or equivalent; Bachelor's in logistics preferred.
• 2–3 years of dispatch operations experience.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office and logistics software.
• Ability to work in a fast-paced environment.
• Knowledge of transportation regulations and best practices.
• Experience in supervising a team.

Responsibilities

• Manage daily dispatch operations.
• Coordinate with drivers to ensure on-time delivery.
• Monitor shipments and update status.
• Provide clients with shipment updates.
• Resolve delays promptly.
• Maintain shipment records and tracking details.
• Analyze data and report department performance.
• Train and supervise dispatch staff.
• Enforce dispatch policies and procedures.
• Collaborate with other departments to improve efficiency.

Skills

Organizational skills

Communication

Team leadership

Problem solving

MS Office

Logistics software

Regulatory knowledge

Education

Bachelor's degree in logistics or related field

High school diploma or equivalent

Tools

Microsoft Office

Logistics software

Job description

About the job Dispatch Coordinator

Position: Dispatch Coordinator

Company Overview:

Star Services LLC is a leading provider of logistics and transportation solutions. We specialize in delivering exceptional service to our clients through our dedicated team of professionals and advanced technology. Our company is committed to providing a safe and efficient work environment for our employees while providing top-notch service to our clients.

Position Overview:

We are seeking a highly organized and detail-oriented Dispatch Coordinator to join our team. The Dispatch Coordinator will be responsible for managing the daily operations of our dispatch department and ensuring the timely and efficient delivery of goods to our clients. This is a full-time position with regular office hours.

Key Responsibilities:

• Manage and oversee the daily operations of the dispatch department
• Coordinate with drivers and other team members to ensure timely delivery of goods
• Monitor and track shipments to ensure on-time delivery
• Communicate with clients to provide updates on shipment status
• Resolve any issues or delays in delivery promptly and efficiently
• Maintain accurate records of shipments, including tracking information and delivery details
• Analyze data and report on department performance and efficiency
• Train and supervise dispatch team members, providing guidance and support as needed
• Implement and enforce company policies and procedures related to dispatch operations
• Collaborate with other departments to improve overall efficiency and customer satisfaction

Qualifications:

• High school diploma or equivalent required; Bachelor's degree in logistics, supply chain management, or a related field preferred
• 2-3 years of experience in dispatch operations or a similar role
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and logistics software
• Ability to work in a fast-paced and high-pressure environment
• Knowledge of transportation regulations and industry best practices
• Experience in managing and supervising a team
• Strong problem-solving and decision-making abilities

We Offer:

• Competitive salary and benefits package
• Opportunities for career growth and development
• A supportive and collaborative work environment
• Training and resources to enhance your skills and knowledge
• The satisfaction of being part of a dynamic and successful team