Director, Secondary Markets & Unit Performance

KAIZEN Asset Management Services

Dubai

On-site

AED 400,000 - 700,000

Full time

14 days+

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Job summary

KAIZEN Asset Management Services in Dubai seeks a seasoned Director of Secondary Market & Unit Management to drive the company’s resale and portfolio strategy, delivering growth in transaction volume and asset value. You will lead a high‑performing team, nurture B2C client relationships, and collaborate cross‑functionally to optimize unit performance and revenue.

The role requires deep UAE/GCC real estate knowledge, strong leadership, and proven ability to scale marketplace services while

Qualifications

Bachelor degree in Business, Finance, Real Estate, or related field.
MBA or advanced degree preferred.
Significant leadership in secondary market sales or portfolio management.
Deep UAE/GCC real estate market knowledge.
Strong B2C track record with owners, buyers, and tenants.
Proven ability to grow revenue and scale service lines.
Established network with developers, investors, brokers in UAE/GCC.
Fluent English; Arabic is a strong advantage.
Strategic thinker translating vision into actionable plans.

Responsibilities

Develop and execute secondary market strategies for resales, off‑plan resales, leasing, and unit disposition — driving transaction volume, market share, and revenue.
Own end‑to‑end unit portfolio management: inventory oversight, valuation, pricing, marketing readiness, and lifecycle optimization from listing to close.
Maximize asset value, minimize holding periods, and optimize yield through data‑driven pricing, targeted promotion, and timely disposition.
Monitor UAE/GCC market trends, supply‑demand dynamics, regulatory updates, and competitor activity to inform pricing and positioning.
Track portfolio KPIs: sales velocity, days on market, price realization, lease renewal rates, vacancy, and revenue per unit.
Own full P&L, revenue targets, client satisfaction, and profitability for the B2C homeowner division.
Design and execute acquisition, engagement, and monetization strategies anticipating key lifecycle moments (ready to sell, revalue, lease, renovate).
Build, scale, and optimize a partner‑led service marketplace; onboard, manage, and assure quality across provider networks.
Leverage existing developer, property manager, and owner relationships to accelerate growth ahead of competitors.
Define commercial models, pricing, and service standards; oversee end‑to‑end client experience and recommendations for adjustments.
Lead commercial negotiations, valuations, listing agreements, tenders, and complex transactions.
Represent Kaizen as a market expert; uphold service excellence and trust across all client interactions.
Establish clear KPIs, accountability frameworks, and reporting standards across transactions, listings, portfolio performance, and client satisfaction.
Continuously refine end‑to‑end journeys — from inquiry to valuation to transaction post‑closing support & services.
Leverage CRM, analytics, valuation tools, and digital solutions to boost productivity, market intelligence, and client engagement.
Lead, mentor, and develop a high‑performing team across secondary market sales, unit management, and B2C services.