Director of Information Technology

Converge (United Arab Emirates); Dubai; On-site; AED 600,000 - 1,100,000; Full time

Job summary

Converge (United Arab Emirates) is seeking a seasoned Director of Information Technology to establish and lead the IT function for a new premium multi-specialty hospital in Dubai. You will oversee IT commissioning, digital infrastructure, cybersecurity, and implementation of core hospital systems including HIS/EMR, ERP, HRMS, LIS, RIS/PACS, and RCM, driving go‑live and post‑launch stabilization.

The role requires a healthcare IT leader with proven experience in new hospital project commissioning

Qualifications

• Bachelor's degree in IT, CS, IS or related field preferred.

Responsibilities

• Lead end-to-end IT commissioning for a new multi-specialty hospital in Dubai, including planning, procurement, implementation, testing and go‑live.
• Develop the hospital's IT strategy, digital roadmap, milestones and readiness.
• Oversee HIS/EMR, ERP, HRMS, LIS, RIS/PACS, RCM, clinical, financial and admin systems integration.

Job description

Director of Information Technology | Dubai, UAE

About us

Our client is a new premium multi-specialty tertiary hospital in Dubai Healthcare City, opening in September 2027. Backed by Scope Investment and developed to be the region’s leading academic medical centre, the hospital brings together several centres of excellence, with gastroenterology as its flagship programme. It combines the latest medical technology with an academic approach to care, teaching and research, in a state‑of‑the‑art building with premium design and a seamless digital patient journey. Care is physician‑led and organised around the patient, and the hospital is designed and run to JCI standards from day one. Joining us now means helping to shape a new hospital from the ground up and building your career in an academic setting, with teaching, research and fellowship opportunities alongside clinical practice.

About the Role

We are seeking an experienced Director of Information Technology to establish and lead the complete IT function for our new multi-specialty tertiary hospital in Dubai.

The successful candidate will lead the hospital’s IT commissioning, digital infrastructure, cybersecurity, and implementation of key hospital applications, including HIS/EMR, ERP, HRMS, LIS, RIS/PACS, RCM, and other clinical and administrative systems.

This role requires a healthcare IT leader with proven experience in new hospital project commissioning in the UAE, from design and implementation through testing, go‑live, and post‑launch stabilization.

Key Responsibilities

• Lead the end‑to‑end IT commissioning workstream for the new hospital, including planning, procurement, implementation, integration, testing, training, go‑live, and operational stabilization.
• Develop and execute the hospital’s IT strategy, digital roadmap, project milestones, and technology readiness plan.
• Lead the implementation and integration of HIS/EMR, ERP, HRMS, LIS, RIS/PACS, pharmacy, RCM, clinical, financial, and administrative systems.
• Oversee IT infrastructure, including networks, servers, cloud services, data centre, Wi‑Fi, end‑user systems, telephony, access controls, backup, and disaster recovery.
• Ensure effective integration between hospital applications, medical devices, clinical systems, and enterprise platforms.
• Establish cybersecurity, data privacy, information governance, business continuity, and disaster recovery frameworks.
• Lead system configuration, workflow validation, master‑data readiness, User Acceptance Testing, cutover planning, end‑user training, and go‑live support.
• Establish IT policies, SOPs, service standards, incident‑management processes, access governance, and operational KPIs.
• Manage IT vendors, technology partners, contracts, SLAs, software licensing, implementation timelines, budgets, and project deliverables.
• Build and lead the hospital IT team, ensuring effective support for 24/7 clinical and operational requirements.
• Collaborate closely with Clinical, Nursing, Biomedical, Facilities, Finance, HR, Revenue Cycle, Operations, Quality, and other project stakeholders.

Essential Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related discipline. A master’s degree is preferred.
• 12–15 years of progressive IT experience, including at least 5 years in a senior healthcare IT leadership role.
• Proven experience in the commissioning and opening of a new hospital or major healthcare facility in the UAE.
• Strong hands‑on experience with HIS/EMR, ERP, and HRMS implementation in a hospital environment.
• Demonstrated experience managing hospital IT projects from the pre‑opening stage through testing, UAT, cut‑over, post‑launch stabilization.
• Strong knowledge of healthcare system integration, IT infrastructure, cybersecurity, data governance, backup, disaster recovery, and business continuity.
• Experience managing multidisciplinary project teams, vendors, implementation partners, contracts, budgets, and SLAs.
• Strong understanding of the UAE healthcare environment and regulatory requirements.
• Certifications such as PMP, ITIL, COBIT, CISSP, CISM, or healthcare informatics credentials would be an advantage.
• Excellent leadership, communication, project‑management, and stakeholder‑management skills.

Ideal Candidate

We are particularly interested in healthcare IT leaders who have successfully commissioned a new hospital in the UAE and can establish the complete IT function from the ground up. Candidates should demonstrate direct responsibility for hospital IT infrastructure, HIS/EMR, ERP, HRMS, clinical system integration, cybersecurity, UAT, cutover, go‑live, and operational stabilization.

Please note: This position requires extensive healthcare IT and hospital commissioning experience. Applicants without relevant hospital experience will not be considered.