Director - Gaming Special Events

Wynn Al Marjan Island; Dubai; On-site; AED 900,000 - 1,200,000; Full time

Benefits offered by this job

Salary in AED

Leave policy

Healthcare package

Life insurance

Incentive programs

Job summary

Wynn Al Marjan Island in the UAE seeks a Director - Gaming Special Events to lead the Gaming Special Events team and shape annual strategy, major tournaments, VIP experiences, and player promotions.

You will partner with senior leaders across F&B, hotel, security, and finance to deliver ROI-driven events, manage budgets, mentor staff, and elevate Wynn’s status as a premier global entertainment destination.

Qualifications

• 8–10 years’ experience in gaming marketing, events, or luxury hospitality, including 5 years in leadership.
• Proven record of delivering high-impact gaming events and marketing campaigns.
• Strong understanding of gaming operations, player segmentation, and VIP marketing principles.
• Excellent project management and stakeholder coordination skills.
• Financial acumen with budgeting and ROI analysis.
• Experience with CRM and analytics systems.

Responsibilities

• Develop and execute the annual gaming marketing and events strategy to drive visitation, loyalty, and incremental gaming revenue.
• Lead planning and execution of player development initiatives, major tournaments, themed events, and VIP experiences.
• Collaborate with senior leadership to define market segmentation, event ROI targets, and promotional calendars.
• Monitor competitor activities and market trends to position gaming as a premier entertainment destination.
• Oversee design, budgeting, and delivery of all gaming events and player promotions.
• Direct the Gaming Event Specialists team to ensure seamless event logistics, guest service, and brand consistency.
• Approve event concepts, guest lists, and prize structures in line with policies and responsible gaming standards.
• Coordinate with F&B, Hotel, Security, and Finance departments for flawless execution.
• Evaluate post-event performance and produce ROI reports for senior management.
• Work with Gaming Hosts and VIP Services to design marketing programs targeting key markets.
• Ensure CRM data usage to personalize offers and measure campaign results.
• Lead marketing partnerships, sponsorships, and cross-promotions to increase brand visibility.
• Oversee Telemarketing campaigns ensuring alignment with goals and data privacy laws.

Skills

Leadership

Budgeting

Project management

Stakeholder coordination

ROI analysis

CRM analytics

Multilingual

Gaming marketing

Education

Bachelor’s or Master’s Degree in Marketing/Business/Hospitality

Tools

Salesforce

IGT Advantage

Power BI

Job description

Job Description

About Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking a Director - Gaming Special Events to join the resort’s Gaming Special Events team.

Responsibilities

Strategic Leadership

• Develop and execute the annual gaming marketing and events strategy to drive visitation, loyalty, and incremental gaming revenue.
• Lead the planning and execution of player development initiatives, major tournaments, themed events, and VIP experiences.
• Collaborate with senior leadership to define market segmentation, event ROI targets, and promotional calendars.
• Monitor competitor activities and market trends to position the gaming as a premier entertainment destination.

Event & Promotion Management

• Oversee the design, budgeting, and delivery of all gaming events and player promotions.
• Direct the Gaming Event Specialists team to ensure seamless event logistics, guest service, and brand consistency.
• Approve event concepts, guest lists, and prize structures in line with internal policies and responsible gambling standards.
• Coordinate with F&B, Hotel, Security, and Finance departments to ensure flawless event execution.
• Evaluate post-event performance and produce ROI reports for senior management.

VIP & Marketing Operations

• Work closely with Gaming Hosts and VIP Services to design marketing programs targeting key markets (Domestic, International, Premium Mass, and High Net Worth).
• Ensure effective player segmentation and CRM data utilization to personalize offers and measure campaign results.
• Lead marketing partnerships, sponsorships, and cross-promotions to increase brand visibility and engagement.
• Oversee Telemarketing campaigns, ensuring outbound efforts align with player development goals and data privacy laws.

Compliance, Risk & Governance

• Ensure all marketing and event activities comply with gaming regulations, AML/CTF, data protection, and responsible gaming policies.
• Work in partnership with Compliance, Finance, and Legal departments to vet promotions and vendor contracts.
• Maintain transparent reporting and audit documentation for regulatory reviews.

Financial & Budget Management

• Develop and manage annual department budgets, ensuring fiscal control and maximum ROI.
• Monitors spend across marketing, events, and promotional incentives, with accurate forecasting and reporting.
• Negotiate vendor and partner contracts to optimize cost and quality.

People Leadership

• Lead, mentor, and develop the Gaming Event Specialists, Marketing Executives, and Coordinators.
• Foster a culture of excellence, accountability, and collaboration.
• Establish performance KPIs, conduct regular reviews, and provide coaching for professional development.
• Encourage innovation and cross-functional teamwork across departments.

About You

• Minimum 8–10 years’ experience in gaming marketing, events, or luxury hospitality, including 5 years in a leadership position.
• Proven record of delivering high-impact gaming events and marketing campaigns.
• Strong understanding of gaming operations, player segmentation, and VIP marketing principles.
• Excellent project management and stakeholder coordination skills.
• Financial acumen with experience in budgeting and ROI analysis.
• Bachelor’s or Master’s Degree in Marketing, Business, or Hospitality Management.
• Experience in regulated gaming jurisdictions (e.g. UK Gambling Commission, UAE Gaming Regulatory Authority, or Macau DICJ).
• Multilingual skills (Arabic, Mandarin, or Russian advantageous).
• Experience with CRM and analytics systems (Salesforce, IGT Advantage, Power BI).

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Requirements: