Diagnostic Technician - Automotive Aftersales

AlFuttaim; Abu Dhabi; Presencial; AED 90.000 - 150.000; Jornada completa

Descripción de la vacante

Al-Futtaim Automotive in Abu Dhabi, United Arab Emirates seeks an experienced Diagnostic Technician for its Aftersales team. You will perform advanced diagnostics and repairs to manufacturer standards, reporting to the Aftersales Supervisor or Manager.

The role demands Level III diagnostic capability, hands-on repair across engines, drivetrains, suspension, steering and electrical systems, and proficiency with diagnostic tools and manuals.

Formación

• High School certificate and a technical automotive qualification.
• 5-7 years of experience as an automotive technician or mechanic.
• Experience in reputable dealership or workshop environment.

Responsabilidades

• Conduct advanced vehicle diagnostics using manufacturer-approved equipment.
• Diagnose and repair mechanical and electrical faults to standards.
• Perform Level III diagnostic and Level I repairs independently.
• Document findings and communicate repair recommendations clearly.
• Contribute to workshop productivity and first-time fix quality.

Conocimientos

Automotive Diagnostics

Troubleshooting

Electrical Systems

Teamwork

Educación

High School Certificate

Automotive Technical Qualification

Herramientas

Advanced diagnostic equipment

Manufacturer repair manuals

Descripción del empleo

Diagnostic Technician - Automotive Aftersales Job Snapshot - Role: Diagnostic Technician - Location: Abu Dhabi, United Arab Emirates - Industry: Automotive - Function: Vehicle Repair and Maintenance - Experience: 5-7 years as an Automotive Technician or Mechanic - Job Type: Full Time - Work Arrangement: On-site

Al-Futtaim Automotive is seeking an experienced Diagnostic Technician to join its Aftersales team in Abu Dhabi, United Arab Emirates. The role involves advanced vehicle diagnostics, complex fault identification, and technical repairs carried out in accordance with manufacturer standards. Reporting to the Aftersales Supervisor or Aftersales Manager, the Diagnostic Technician will diagnose and repair mechanical and electrical faults affecting engines, drivetrains, chassis, steering, suspension, brakes, and related automotive systems. The position requires the ability to perform Level III diagnostic and repair activities, independently complete Level I repairs, and use manufacturer-approved diagnostic equipment and technical manuals. The successful candidate will contribute to workshop productivity, first-time repair quality, and customer satisfaction while providing accurate technical feedback to support ongoing service and product improvements. Candidates should have 5-7 years of experience in a reputable automotive dealership or workshop, supported by a High School Certificate and a technical qualification in Automotive Technology or a related discipline.

Job Details - Country: United Arab Emirates - City: Abu Dhabi - Industry: Automotive - Function: Vehicle Repair and Maintenance - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site - Job Requisition ID: 181520

What You Will Do

• Advanced Vehicle Diagnostics


• Perform advanced vehicle diagnostics using manufacturer-approved diagnostic equipment and repair tools.


• Identify and troubleshoot complex mechanical and electrical vehicle faults.


• Diagnose problems affecting engine, drivetrain, chassis, steering, suspension, braking, and electrical systems.


• Carry out Level III diagnostic activities in accordance with manufacturer technical standards.


• Interpret diagnostic findings and determine appropriate repair requirements.


• Use technical manuals and manufacturer repair information to support accurate fault identification.


• Apply systematic troubleshooting methods to resolve difficult vehicle problems.


• Vehicle Maintenance and Repairs


• Perform Level III repair activities according to manufacturer specifications.


• Independently carry out Level I repairs involving brakes, clutches, steering, suspension, and related systems.


• Repair identified mechanical and electrical faults using approved procedures.


• Complete assigned vehicle service and repair activities within established time and productivity standards.


• Follow manufacturer instructions when performing diagnostic and repair work.


• Maintain high standards of technical accuracy and workmanship.


• Focus on resolving vehicle faults correctly during the initial repair.


• Workshop Quality and Productivity


• Ensure completed repairs meet manufacturer quality requirements.


• Support first-time fix performance by accurately diagnosing and rectifying faults.


• Minimize repeat repairs through effective troubleshooting and repair practices.


• Complete assigned work within established workshop productivity and time standards.


• Maintain an organized and efficient working environment.


• Follow workshop safety procedures and housekeeping requirements.


• Contribute to consistent service quality across aftersales operations.


• Technical Reporting and Communication


• Document diagnostic findings and completed repair activities accurately.


• Communicate technical problems and repair recommendations to relevant workshop personnel.


• Provide clear information about identified faults and required corrective actions.


• Share technical feedback and product-related observations with the appropriate team members.


• Support continuous improvement through accurate reporting of technical issues.


• Coordinate with service, parts, and workshop colleagues to resolve vehicle concerns.


• Maintain effective communication with supervisors regarding repair progress and technical requirements.


• Customer Satisfaction and Service Excellence


• Support customer satisfaction through accurate diagnostics and quality repairs.


• Maintain a customer-focused approach to technical service.


• Help reduce repeat workshop visits through effective first-time repairs.


• Work collaboratively with aftersales colleagues to deliver reliable vehicle maintenance and repair services.


• Contribute to a workshop culture focused on technical excellence and consistent service quality.

Qualifications and Experience

• Educational Requirements


• High School Certificate.


• Technical School qualification in Automotive Technology or a related discipline.


• Professional Experience


• Minimum 5-7 years of experience working as an Automotive Technician or Mechanic.


• Experience gained in a reputable automotive dealership or workshop environment.


• Practical experience diagnosing and repairing mechanical and electrical vehicle systems.


• Experience working on engines, drivetrains, chassis, suspension, steering, and braking systems.


• Hands-on experience using advanced automotive diagnostic equipment.


• Familiarity with manufacturer-approved repair procedures and technical documentation.


• Ability to perform advanced troubleshooting and repair work independently.


• Required Technical Skills


• Automotive Diagnostics
  
  
  
  • Strong diagnostic and fault-finding capabilities.
  
  
  • Ability to troubleshoot complex mechanical and electrical problems.
  
  
  • Experience using advanced vehicle diagnostic systems.
  
  
  • Ability to interpret technical information and identify appropriate repairs.
  
  
  • Strong analytical and practical problem-solving skills.
  
  
  • Knowledge of manufacturer diagnostic procedures.
  
  


• Mechanical and Electrical Repairs
  
  
  
  • Strong understanding of automotive mechanical and electrical systems.
  
  
  • Experience repairing engine and drivetrain components.
  
  
  • Knowledge of chassis, steering, suspension, and braking systems.
  
  
  • Ability to complete Level III diagnostic and repair activities.
  
  
  • Ability to independently perform Level I repair work.
  
  
  • Understanding of automotive repair processes and workshop operations.
  
  
  • Ability to follow manufacturer technical standards and repair instructions.
  
  


• Workshop Operations
  
  
  
  • Familiarity with professional automotive workshop practices.
  
  
  • Ability to use diagnostic equipment and repair tools effectively.
  
  
  • Understanding of workshop quality and productivity requirements.
  
  
  • Commitment to safe working practices.
  
  
  • Ability to maintain organized work areas.
  
  
  • Attention to detail when completing repairs and technical documentation.
  
  


• Communication and Teamwork
  
  
  
  • Good command of written and spoken English.
  
  
  • Ability to communicate technical findings clearly.
  
  
  • Effective teamwork and coordination skills.
  
  
  • Ability to work with service, parts, and workshop personnel.
  
  
  • Customer-focused approach to aftersales service.
  
  
  • Commitment to delivering quality workmanship.
  
  

Preferred Qualifications

• Certified Pro-Technician qualification is preferred.


• Valid GCC Driving License is preferred.


• These qualifications are advantageous and are not stated as mandatory requirements.

Professional Competencies

• Strong technical troubleshooting and analytical abilities.


• Attention to detail and accuracy.


• Ability to work independently on complex diagnostic assignments.


• Effective time management and task organization.


• Commitment to manufacturer repair standards.


• Focus on first-time repair quality.


• Strong teamwork and communication skills.


• Ability to maintain productivity without compromising workmanship.


• Customer service orientation.


• Willingness to maintain and develop technical knowledge.

About the Aftersales Team

The Diagnostic Technician will work within Al-Futtaim Automotive's Aftersales team, reporting to the Aftersales Supervisor or Aftersales Manager. The team coordinates across service, parts, and workshop operations to provide reliable maintenance and repair services. The position requires close collaboration with colleagues to resolve technical concerns, maintain workshop efficiency, and deliver consistent repair quality. Accurate diagnostics, effective communication, and first-time fix performance are important to the team's commitment to customer satisfaction.

About Al-Futtaim Automotive

Al-Futtaim Automotive is a regional mobility business operating across eight countries in the Middle East, Asia, and North Africa. With a portfolio of more than 25 internationally recognized brands, the division provides automotive products and services across passenger vehicles, commercial vehicles, and industrial equipment. Its operations are supported by integrated logistics, leasing, aftersales, and financial services. Al-Futtaim Automotive focuses on innovation, digital transformation, technical excellence, and customer experience. The division employs more than 9,000 colleagues and works with international automotive brands to provide mobility solutions for individuals, businesses, and communities.

About Al-Futtaim Group

Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified privately held regional business operating across more than 20 countries. The Group operates across automotive, financial services, real estate, retail, and healthcare. With more than 40,000 employees, Al-Futtaim represents over 200 internationally recognized brands, including Toyota, Lexus, IKEA, ACE, and Marks and Spencer. Al-Futtaim focuses on digital innovation, artificial intelligence, sustainable growth, and strategic partnerships while creating long-term value for customers, communities, and business partners.