Design & Research Operations Associate — Early Career

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; Presencial; AED 60.000 - 90.000; Jornada completa

Descripción de la vacante

ADIB - Abu Dhabi Islamic Bank in Abu Dhabi is seeking an entry-level Design & Research Operations Associate to support the design and research function. The role focuses on maintaining systems, organizing documentation, and coordinating the logistics of user research.

You will handle licenses, onboarding, and session setup, working to ensure smooth workflows. Strong English communication and organizational skills are essential, with a willingness to learn and collaborate in a team setting.

Formación

• Entry-level role ideal for a recent graduate.
• Strong written and verbal English communication.
• Excellent organizational skills and attention to detail.

Responsabilidades

• Recruit, screen, and schedule research participants, managing consent forms, incentives, and follow-up communications.
• Maintain and organise the team’s research repository for easy access to insights, recordings and reports.
• Manage design and UX research tools—licenses, subscriptions, user access, and onboarding/offboarding of team members.
• Coordinate logistics of user research sessions, including booking rooms or video calls and preparing equipment.
• Maintain participant databases and panels, ensuring records are accurate and up to date.
• Track and triage incoming design and research requests, routing to the right people and monitoring turnaround times.
• Maintain documentation, templates, and standard operating procedures to keep workflows running smoothly.

Conocimientos

Organizational skills

Attention to detail

English communication

Team collaboration

Proactive attitude

Interest in design/research

Willingness to learn

Microsoft 365 proficiency

Herramientas

Microsoft 365

Figma exposure

Descripción del empleo

ADIB - Abu Dhabi Islamic Bank in Abu Dhabi is seeking an entry-level Design & Research Operations Associate to support the design and research function. The role focuses on maintaining systems, organizing documentation, and coordinating the logistics of user research.

You will handle licenses, onboarding, and session setup, working to ensure smooth workflows. Strong English communication and organizational skills are essential, with a willingness to learn and collaborate in a team setting.