Dental Clinic Growth & Operations Manager - Dubai/UAE

Dr Joy Dental Clinics; Dubai; Sur place; AED 167 000 - 279 000; Plein temps

Résumé du poste

Dr Joy Dental Clinics is seeking an experienced Practice Manager to lead operations across a Dubai-based dental group. You will oversee Front Desk, Coordinators, Nurses, and Doctors, drive patient flow, schedule optimisation, and revenue-generating strategies within DHA-compliant policies.

The role demands strong leadership, communication, and analytics to monitor KPIs, improve patient satisfaction, and ensure high service standards in a high-volume environment.

Qualifications

• Minimum 3-5 years of experience as Practice Manager, Clinic Manager, or Healthcare Operations Manager in Dubai/UAE.
• Strong knowledge of dental clinic operations, patient journey, scheduling, insurance processes, and revenue management.
• Proven track record in managing multi-disciplinary teams, including Front Desk, Treatment Coordinators, Nurses, and Doctors.
• Experience driving revenue growth, patient acquisition, treatment plan conversion, and operational KPIs.
• Strong knowledge of DHA regulations, healthcare compliance, and clinic policies.
• Excellent leadership, communication, and people management skills.
• Ability to analyze reports, identify opportunities, and implement action plans to improve clinic performance.
• Experience handling patient complaints and ensuring high levels of patient satisfaction.
• Proficient in clinic management systems, reporting tools, and Microsoft Office applications.
• Strong organizational and problem-solving skills.
• Professional appearance and strong customer service orientation.
• Preferred: Previous experience in a high-volume dental group in the UAE.
• Fluency in English is mandatory; Arabic speaking would be an advantage.

Connaissances

Experience: 3-5 years (Dubai/UAE)

Dental clinic operations

Multi-disciplinary team management

Revenue growth & KPIs

DHA regulations compliance

Leadership & people management

Reporting & analytics

Patient complaints handling

Clinic management systems

Microsoft Office

English fluency

Outils

Clinic management systems

Reporting tools

Microsoft Office

Description du poste

Dr Joy Dental Clinics is seeking an experienced Practice Manager to lead operations across a Dubai-based dental group. You will oversee Front Desk, Coordinators, Nurses, and Doctors, drive patient flow, schedule optimisation, and revenue-generating strategies within DHA-compliant policies.

The role demands strong leadership, communication, and analytics to monitor KPIs, improve patient satisfaction, and ensure high service standards in a high-volume environment.