Demand Manager

Etihad; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Etihad Airways in Abu Dhabi is seeking a Demand Manager to lead forecasting and revenue optimization across the global network. You will apply analytics, market intelligence, and strategic insights to influence commercial outcomes in a high-growth airline environment.

You will partner with Network Planning, Sales, Marketing, Loyalty, and Alliances, using advanced RM systems to drive demand strategies during peak travel periods and ensure alignment with growth priorities.

Qualifications

• Educated to degree level or equivalent analytical experience.
• 5 years working experience in a numerate and analytical role.
• Familiarity with airline systems such as PROS, Origin & Destination Systems, GDS.
• Proficiency with Tableau or similar reporting tools.
• Strong forecasting capabilities and translating data into business insights.

Responsibilities

• Own demand forecasting across assigned markets and contribute to achieving network revenue and PRASK targets.
• Develop forecasts across cabin class, departure time, day of week, origin, and destination.
• Analyze market trends, customer demand patterns, and competitor pricing strategies.
• Collaborate with Network Planning, Sales, Marketing, Loyalty, Alliances, E-commerce, and other commercial teams.
• Leverage RM systems and analytics tools to optimize performance and drive commercial outcomes.

Skills

Forecasting

Data analysis

Stakeholder management

Cross-functional collaboration

Aviation analytics

Education

Bachelor's degree or equivalent

Tools

PROS

Origin & Destination Systems

GDS

DDS

Tableau

ZenTech/zenztech

Job description

Demand Manager - Revenue Management at Etihad Airways

At Etihad Airways, every seat, every flight, and every market presents an opportunity. We're looking for a commercially driven Demand Manager to join our Revenue Management team and play a pivotal role in forecasting demand, optimizing revenue, and influencing the performance of our global network.

This is more than a forecasting role. It's an opportunity to combine analytics, strategy, and market intelligence to directly impact commercial success across one of the world's leading airlines.

Why This Role Matters

As a Demand Manager, you'll be at the center of key commercial decisions, using data, market trends, and customer demand patterns to ensure we maximize revenue opportunities and achieve our network performance goals.

What You'll Do

Drive Revenue Performance

• Own demand forecasting across assigned markets and contribute directly to achieving network revenue and PRASK targets.
• Develop accurate forecasts across multiple dimensions, including cabin class, departure time, day of week, origin, and destination.
• Ensure optimal revenue outcomes through proactive demand management and strategic recommendations.
• Lead demand and revenue strategies during peak travel periods, holidays, and special events.
• Anticipate demand shifts and capitalize on high-value revenue opportunities across the network.

Monitor Markets & Competition

• Analyze market trends, customer demand patterns, and competitor pricing strategies.
• Identify emerging opportunities and commercial risks, adjusting strategies to maintain a competitive advantage.
• Monitor and analyze revenue performance, demand forecasts, and booking trends.
• Validate system outputs and continuously refine demand forecasts to drive better commercial decisions.
• Deliver insights that improve network optimization and revenue performance.

Partner Across the Business

• Collaborate closely with Network Planning, Sales, Marketing, Loyalty, Alliances, E-commerce, and other commercial teams.
• Ensure revenue management strategies align with broader business objectives and growth priorities.
• Influence key stakeholders through data-driven recommendations and market insights.
• Leverage advanced revenue management systems and analytical tools to optimize performance.
• Identify and implement process improvements that enhance forecasting accuracy and commercial outcomes.
• Contribute expertise to strategic Revenue Management projects and transformational initiatives.

What We're Looking For

• Strong analytical and forecasting capabilities
• Experience in Revenue Management, Demand Planning, Pricing, Aviation Analytics, or Commercial Strategy
• Ability to translate complex data into actionable business recommendations
• Strong commercial awareness and understanding of market dynamics
• Excellent stakeholder management and cross-functional collaboration skills
• Passion for aviation, data, and delivering measurable business results

At Etihad, you'll be part of a world-class Revenue Management team where your analysis influences real commercial outcomes across a global airline network. You'll work with industry-leading tools, collaborate with experts across the business, and help shape strategies that drive sustainable growth and profitability.

Qualifications

• Educated to degree level or with relevant analytical experience.
• 5 years working experience in a numerate and analytical role.
• High familiarity with airline systems, such as PROS, Origin & Destination Systems, GDS, DDS, and reporting tools as tableau, zenztech.

Additional Information

Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our "Journey 2030" ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com