CX & Experiential Activations Manager

Fisher Human Resource Consultancy; Dubai; On-site; AED 223,000 - 391,000; Full time

Job summary

Fisher Human Resource Consultancy in Dubai seeks a CX/BTL Manager to lead planning, execution, and optimization of experiential campaigns across multiple touchpoints, including roadshows, product launches, and retail activations.

You will coordinate clients, venues, suppliers and internal teams to ensure brand consistency, on-time delivery, and measurable CX improvements, with a focus on budgets and post-event analyses.

Qualifications

• 5+ years in BTL, experiential, events, or CX roles.
• Strong expertise in BTL marketing and activations.
• Proven experience managing multi-stakeholder projects.
• Excellent project management and multitasking skills.
• Outstanding client-facing communication and stakeholder handling.
• Experience managing event and activation budgets.
• Arabic and English fluency is beneficial.

Responsibilities

• Lead BTL campaigns and events from concept through completion.
• Translate briefs into actionable execution plans with timelines and budgets.
• Secure venues, suppliers, and production partners while managing compliance.
• Design customer journeys across pre-event to post-event touchpoints.
• Act as day-to-day client contact for BTL and CX scopes.
• Coordinate with internal teams and external partners.
• Prepare budgets and track costs; support sponsorships when needed.
• Conduct post-event evaluations and provide optimization insights.

Skills

BTL/Experiential

Project management

Stakeholder management

Client communication

Budget tracking

Job description

Fisher Human Resource Consultancy in Dubai seeks a CX/BTL Manager to lead planning, execution, and optimization of experiential campaigns across multiple touchpoints, including roadshows, product launches, and retail activations.

You will coordinate clients, venues, suppliers and internal teams to ensure brand consistency, on-time delivery, and measurable CX improvements, with a focus on budgets and post-event analyses.