Customer Success & Order Management Specialist

Avery Dennison Corporation; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Avery Dennison Corporation in the United Arab Emirates seeks a customer service oriented professional to manage accounts, process orders, and support sales initiatives. You will handle inquiries, resolve complaints, and coordinate with logistics to ensure on-time deliveries.

The role emphasizes strong communication, data entry accuracy, and the ability to balance multiple priorities in a fast-paced environment. Experience with Microsoft Office and order-tracking systems is preferred.

Qualifications

• Experience in customer service or related field is preferred.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and follow up.
• Familiarity with order processing systems is a plus.

Responsibilities

• Manage accounts with order processing, follow-up, pricing integrity, on-time deliveries, and full order fulfillment.
• Provide telephone customer service regarding the company’s services and products.
• Identify customer needs and promote the company’s products or services.
• Investigate and resolve complaints and use a computer system to track questions and orders.
• Coordinate with logistics and operations on capacity planning and scheduling.
• Partner with Inside Sales to assist in achieving sales goals.

Skills

Customer service

Data entry

Communication skills

Organizational skills

Education

Degree or Diploma

Tools

Microsoft Office

Job description

Avery Dennison Corporation in the United Arab Emirates seeks a customer service oriented professional to manage accounts, process orders, and support sales initiatives. You will handle inquiries, resolve complaints, and coordinate with logistics to ensure on-time deliveries.

The role emphasizes strong communication, data entry accuracy, and the ability to balance multiple priorities in a fast-paced environment. Experience with Microsoft Office and order-tracking systems is preferred.