Customer Service Specialist Dubai

Obbz International FZ LLC; Dubai; On-site; AED 30,000 - 45,000; Full time

Benefits offered by this job

Performance-based incentives

Opportunities for professional growth

Supportive work environment

Job summary

A growing meal plan service in Dubai seeks a Customer Service Specialist who excels in communication and resolving inquiries. The ideal candidate is fluent in both English and Tagalog, with strong problem-solving abilities. Responsibilities include managing customer orders, providing service information, and ensuring customer satisfaction in a supportive work environment.

Qualifications

• Proven experience in a customer service role.
• Fluency in English and Tagalog.
• Ability to handle challenging situations.

Responsibilities

• Respond to customer inquiries via phone, email, and social media platforms.
• Accurately process and manage customer orders.
• Provide detailed information about our products and services.
• Resolve customer issues in a timely and empathetic manner.

Skills

Exceptional communication skills

Fluency in English

Fluency in Tagalog

Strong problem-solving skills

Interpersonal skills

Job description

We are looking for a Customer Service Specialist with exceptional communication skills and a passion for providing excellent customer service. The ideal candidate will be fluent in English and Tagalog, empathetic, and adept at handling various customer inquiries and concerns. You should be patient, detail-oriented, and committed to enhancing customer satisfaction.

Responsibilities

Respond to customer inquiries via phone, email, and social media platforms.

Accurately process and manage customer orders.

Provide detailed information about our products and services.

Resolve customer issues in a timely and empathetic manner.

Qualifications

Proven experience in a customer service role.

Fluency in English and Tagalog.

Strong problem-solving skills and ability to handle challenging situations.

Familiarity with CRM systems and customer service practices.

Excellent communication and interpersonal skills.

performance-based incentives.

Opportunities for professional growth in a dynamic team.

A supportive and engaging work environment.

About Us

Getbaon.com is a dynamic and growing meal plan service focused on delivering authentic Filipino cuisine to the Dubai community. We pride ourselves on creating a positive and inclusive workplace where everyone can contribute and grow.