Customer Service Representative

Srt Energy; Dubai; On-site; AED 42,000 - 66,000; Full time

Benefits offered by this job

Visa

Accommodation

Transportation

Job summary

Srt Energy is seeking a Customer Service Representative in Dubai, United Arab Emirates, to assist customers by responding to inquiries and delivering excellent service. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle customer concerns professionally.

Visa, accommodation, and transportation are provided as part of the benefits package. You will respond via phone, email or chat, provide product information, resolve issues, and maintain

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Ability to work in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently.
• Maintain customer records and update information.
• Follow up with customers when necessary.
• Ensure a high level of customer satisfaction.

Skills

Good communication

Interpersonal skills

Basic computer knowledge

Fast-paced environment

Customer service experience

Education

High School

Job description

We are looking for a Customer Service Representative to assist customers respond to inquiries and provide excellent service. The ideal candidate should have good communication skills a positive attitude and the ability to handle customer concerns professionally.

Responsibilities

• Respond to customer inquiries via phone email or chat.
  
• Provide accurate information about products and services.
  
• Resolve customer complaints and issues efficiently.
  
• Maintain customer records and update information.
  
• Follow up with customers when necessary.
  
• Ensure a high level of customer satisfaction.
  

Requirements

• High school diploma or equivalent.
  
• Good communication and interpersonal skills.
  
• Basic computer knowledge.
  
• Ability to work in a fast-paced environment.
  
• Previous customer service experience is an advantage.
  

Benefits

• Visa
• Accommodation
• Transportation

Required Skills

High school diploma or equivalent. Good communication and interpersonal skills. Basic computer knowledge. Ability to work in a fast-paced environment. Previous customer service experience is an advantage.

Required Education

High School