Customer-First Sales Associate - Fashion & Brands

Majid Al Futtaim; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Job summary

Majid Al Futtaim is seeking a Sales Associate for Lifestyle Operations in Abu Dhabi to deliver exceptional customer service, understand customer needs and drive sales within a high-volume retail environment.

You will be responsible for meeting sales targets, using product knowledge to upsell and cross-sell, while upholding store standards and security policies. 1–2 years of experience and a high school certificate are required, with flexible, customer-centric collaboration with the store team.

Qualifications

• High School Certificate required.
• 1–2 years industry experience.
• Strong communication and customer service skills.

Responsibilities

• Be the champion of customer service standards per Majid Al Futtaim guidelines.
• Address customer concerns promptly and professionally, escalating when necessary.
• Achieve set sales targets and use upselling/cross-selling opportunities.
• Maintain store standards, cleanliness, tidiness and replenishment.
• Follow store security policies to minimize stock loss and handle transactions.

Skills

Communication skills

Customer service

Education

High School Certificate

Job description

Majid Al Futtaim is seeking a Sales Associate for Lifestyle Operations in Abu Dhabi to deliver exceptional customer service, understand customer needs and drive sales within a high-volume retail environment.

You will be responsible for meeting sales targets, using product knowledge to upsell and cross-sell, while upholding store standards and security policies. 1–2 years of experience and a high school certificate are required, with flexible, customer-centric collaboration with the store team.