Customer Development Representative

Mars, Incorporated and its Affiliates; United Arab Emirates; On-site; AED 80,000 - 120,000; Full time

Job summary

Mars, Incorporated and its Affiliates seeks a Customer Development Representative in the United Arab Emirates. This field-based role focuses on securing listings, optimizing presentation in stores, and achieving sales and market share targets across assigned accounts.

You will manage key accounts, drive retail execution standards, and collaborate with Marketing and CCSL teams while building strong relationships with store managers and merchandisers.

Qualifications

• Bachelor's degree in Business, Marketing, Sales, or a relevant discipline.
• 1–3 years of sales experience, preferably FMCG or retail.
• Strong sales, communication and negotiation abilities.
• Knowledge of UAE retail landscape is advantageous.
• Fluent in English.

Responsibilities

• Deliver in-store standards for retail execution: availability, shelf share, planograms.
• Grow sales volume and market share within assigned accounts.
• Collaborate with internal teams such as Customer Marketing and CCSL.
• Manage day-to-day relationships with Account Head Offices, Store Managers, Merchandisers.
• Contribute to a collaborative team environment.

Skills

Sales skills

Communication

Negotiation

Market knowledge

Education

Bachelor's degree in Business, Marketing, Sales, or a relevant discipline

Job description

Job Description:

At Mars, our brands are part of everyday life for millions of people. We are looking for a Customer Development Representative who can translate that brand strength into results at the point of sale. This is a field based commercial role for someone who is energised by being in store, close to customers, and directly responsible for how our products perform on the shelf.

About the Role

You will manage a Key Account and take ownership of their commercial growth. Your focus will be on securing new listings, improving how our products are presented in store, and consistently meeting the sales and market share goals set for your accounts.

What You Will Be Responsible For

Delivering the core in store standards that define great retail execution, including product availability, share of shelf, planogram compliance, point of sale materials, and promotional activations.

Using market data and customer understanding to grow both sales volume and market share within your accounts.

Partnering with internal teams such as Customer Marketing and CCSL, while managing day to day relationships with Account Head Offices, Store Managers, and Merchandisers.

Contributing to a collaborative team environment where associates share knowledge and support each other to succeed.

What We Are Looking For

• A Bachelor's degree in Business, Marketing, Sales, or a comparable discipline.
• Between one and three years of sales experience, ideally gained in FMCG or retail.
• Confident sales, communication, and negotiation abilities, with the commercial instinct to spot and act on opportunities.
• Knowledge of the UAE retail landscape, which would be a distinct advantage.
• Professional fluency in English.