Customer Care Representative (UAE NATIONAL)

Al Tayer Motors; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Al Tayer Motors is seeking a courteous Receptionist to handle telephone and in-person customer enquiries at its Dubai service area. You will book services, guide customers, seat them with the right service advisor, and collect feedback after visits.

You will also support telemarketing campaigns, maintain a welcoming reception, and help ensure a clean, professional environment for customers and staff. Candidates should have 1-2 years of relevant experience and strong communication skills.

Qualifications

• High school certificate is required.
• 1-2 years of relevant experience preferred.
• Excellent communication skills are essential.
• Well groomed with a pleasant personality.

Responsibilities

• Handle telephone and in-person customer enquiries courteously.
• Book services and provide guidance to customers.
• Seat customers and direct them to the relevant service advisor.
• Call customers for feedback on their visits.
• Support reception with courtesy vehicles.
• Maintain cleanliness and standards in the reception area.
• Support telemarketing activities during campaigns.

Skills

Customer service

Communication

Education

High school certificate

Job description

Responsibilities

• Handle telephone and in-person customer enquiries courteously
• Book services and provide guidance to customers
• Seat customers and direct them to the relevant service advisor
• Call customers for feedback on their visits
• Support reception with courtesy vehicles
• Maintain cleanliness and standards in the reception area
• Support telemarketing activities during campaigns

Requirements

• High school certificate
• 1-2 years relevant experience
• Excellent communication skills
• Well groomed with pleasant personality

Preferred Qualifications

• Customer service skills or certification
• Exposure to multicultural environment

About the Company

Al Tayer Motors is a premium luxury automotive group in the UAE representing leading global brands, with around 3000 staff from more than 42 nationalities.