Customer Care & Front Desk Specialist

مجموعة الطاير; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Job summary

مجموعة الطاير seeks a courteous receptionist/telemarketing associate in Abu Dhabi to handle customer calls and guide visitors to the Service Advisor. You will manage the reception area, provide information, and book services to ensure a smooth customer experience.

The role requires 1-2 years of relevant experience, high school certificate, and excellent communication skills, in a multicultural environment.

Qualifications

• Experience in customer service is preferred.
• Pleasant personality with good communication abilities.
• Ability to work in a multicultural environment.

Responsibilities

• Be part of Telemarketing activities during campaigns.
• Provide efficient and courteous handling of present customers or over the phone.
• Welcome service customers, seat them and keep them comfortable until attended to by the Service Advisor.
• Direct customers to the relevant advisor and follow up on visits.
• Ensure reception area cleanliness and maintain corporate image.

Skills

Customer service

Communication skills

Multicultural environment

Well groomed

Education

High school certificate

Job description

مجموعة الطاير seeks a courteous receptionist/telemarketing associate in Abu Dhabi to handle customer calls and guide visitors to the Service Advisor. You will manage the reception area, provide information, and book services to ensure a smooth customer experience.

The role requires 1-2 years of relevant experience, high school certificate, and excellent communication skills, in a multicultural environment.