Customer Care & Front Desk Specialist

مجموعة الطاير; Sharjah; In loco; AED 45.000 - 67.000; Tempo pieno

Descrizione del lavoro

مجموعة الطاير in Sharjah seeks a friendly receptionist to greet visitors, answer calls, and support service operations with courteous service and a professional appearance. You will coordinate with service advisors, manage information requests, bookings, and follow-up with customers to ensure a positive experience while maintaining a clean and organized reception area.

This full-time role requires 1-2 years of relevant experience, strong communication skills, and the ability to thrive in a

Competenze

• High school certificate is required.
• 1-2 years of relevant experience.
• Customer service skills certification is an advantage.
• Exposure to multicultural environment and ability to communicate effectively.

Mansioni

• Be part of the Telemarketing activities during campaigns.
• Provide efficient and courteous handling of present customers or over the phone, information, service booking and guidance.
• Provide a welcoming reception to service customers by seating them and keeping them comfortable until attended by the Service Advisor.
• Direct the customer to the relevant advisor who will attend to them.
• Call customers to obtain follow-up feedback on their visits to ATM.
• Arrange for the customer to be attended to promptly to reduce waiting time and enhance satisfaction.
• Support the reception in managing courtesy vehicles.
• Maintain cleanliness and hygiene in the reception area and uphold housekeeping standards for a professional image.

Conoscenze

Customer service

Multicultural sensitivity

Grooming and presentation

Communication skills

Formazione

High school Certificate

Descrizione del lavoro

مجموعة الطاير in Sharjah seeks a friendly receptionist to greet visitors, answer calls, and support service operations with courteous service and a professional appearance. You will coordinate with service advisors, manage information requests, bookings, and follow-up with customers to ensure a positive experience while maintaining a clean and organized reception area.

This full-time role requires 1-2 years of relevant experience, strong communication skills, and the ability to thrive in a