Customer Experience Specialist

Al Tayer Group Career site; Abu Dhabi; Presencial; AED 67.000 - 100.000; Tempo integral

Resumo da vaga

Al Tayer Group is seeking a receptionist with telemarketing exposure to welcome customers, handle inquiries and book services. You will guide customers to the right advisor and help ensure a smooth service flow in a busy reception environment.

The role emphasizes courteous communication, a neat appearance and the ability to work in a multicultural setting, supporting campaigns and maintaining service standards.

Qualificações

• High school diploma or equivalent required.
• 1-2 years relevant experience in customer service.
• Experience in a multicultural environment is preferred.
• Strong communication and presentation skills.

Responsabilidades

• Welcome customers courteously and answer phone efficiently to provide support.
• Be part of telemarketing activities during campaigns.
• Provide information, book services and guide customers to the appropriate personnel.
• Direct customers to the relevant advisor and arrange timely assistance.
• Follow up with customers after visits to gather feedback.
• Assist reception with courtesy vehicles and maintain a clean reception area.

Conhecimentos

Customer service

Multicultural environment

Well groomed

Communication skills

Formação

High school Certificate

Descrição da vaga

Al Tayer Group is seeking a receptionist with telemarketing exposure to welcome customers, handle inquiries and book services. You will guide customers to the right advisor and help ensure a smooth service flow in a busy reception environment.

The role emphasizes courteous communication, a neat appearance and the ability to work in a multicultural setting, supporting campaigns and maintaining service standards.