CS & Distribution Planning Manager

Beiersdorf; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

A leading company in skincare seeks a Supply Chain Manager to develop and execute logistics strategies. The role involves managing warehousing and transportation, leading a customer service team, and optimizing logistics costs. Applicants should hold a degree in a relevant field and possess around 6 years of supply chain experience.

Qualifications

• Preferably 6 years of experience in supply chain roles such as demand planning, supply planning, or customer service.
• Excellent verbal and written communication skills in English.

Responsibilities

• Collaborate with the Supply Chain Director to develop and execute warehousing and logistics strategies.
• Manage the current warehousing and supply chain infrastructure.
• Lead the customer service team to support high growth business.

Skills

Communication

Interpersonal Skills

Results-oriented

Proactivity

Adaptability

Education

University degree in Business Engineering, Supply Chain, or related field

Tools

ERP

SAP

Job description

At Beiersdorf, we aim to help people feel good about their skin, and our commitment extends beyond skincare. For over 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose: WE CARE BEYOND SKIN, taking responsibility for our consumers, employees, the environment, and society.

Behind every brand, product, and achievement are our more than 20,000 employees. We foster an inclusive culture of respect and trust, aligned with our values: CARE, COURAGE, SIMPLICITY, and TRUST. We embrace diversity by valuing each individual's uniqueness and are committed to equal opportunities for all.

Your Tasks

• Collaborate with the Supply Chain Director to develop and execute warehousing and logistics strategies.
• Establish and maintain effective supply chain and customer management relationships with key customers, suppliers, and partners.
• Manage the current warehousing and supply chain infrastructure, including LSP warehouse and transport.
• Oversee all primary and secondary transportation contracts, vendor management, and development.
• Lead the customer service team to support and deliver high growth business through excellent service levels and issue resolution.
• Optimize distribution and logistics costs (inbound and outbound) and introduce innovative approaches and industry best practices.
• Lead network studies with the Planning head to support long-term supply chain strategies.
• Develop and maintain strong relationships with distributors and drive operational excellence in distributor operations.
• Monitor distributor performance, identify improvement areas, and work closely with them.
• Track and report service KPIs, analyze root causes for gaps, and implement improvements.
• Coordinate with Demand Planning and Sales teams to align customer orders with stock availability and support new product launches.

Your Profile

• University degree in Business Engineering, Supply Chain, or related field.
• Preferably 6 years of experience in supply chain roles such as demand planning, supply planning, or customer service.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills and the ability to build effective relationships.
• Results-oriented, proactive, and adaptable in a dynamic environment.
• ERP experience, with SAP knowledge considered an advantage.

If you have any questions, please reach out to Ayat Kamel (Line Manager).

Required Experience: Manager