CRM & Tendering Document Controller

Al Hadeer Marble and Stone Cutting Factory L.L.C; Sharjah; On-site; AED 200,880 - 267,840; Full time

Job summary

Al Hadeer Marble and Stone Cutting Factory L.L.C is seeking a capable CRM and Tender Coordinator to maintain CRM data, manage project information in Odoo ERP, and prepare tender documents. The role requires a focus on accuracy, timely communication, and cross-department collaboration.

Minimum 2–3 years experience in CRM or tender coordination with knowledge of tendering procedures is preferred. Proficiency in English and MS Office is essential, Arabic is a bonus.

Qualifications

• Bachelor’s Degree or Diploma in Business Administration, Engineering, Project Management, or related field.
• Minimum 2–3 years of experience in CRM, document control, or tender coordination.
• Experience in the marble, stone, construction, or fit-out industry is preferred.
• Knowledge of tendering procedures and project documentation.

Responsibilities

• Maintain and update CRM with customer, consultant, contractor, and project data.
• Manage project information in Odoo ERP ensuring records and documents are up to date.
• Generate CRM reports for management.
• Coordinate communications with clients regarding quotations and approvals.
• Organize drawings, BOQs, method statements, and certifications.
• Review tender requirements and submission deadlines.
• Prepare and compile tender documents.

Skills

Document management

Organizational skills

English proficiency

MS Office

CRM systems

Reading drawings

Time management

Cross-department coordination

Education

Bachelor’s or Diploma in Business Administration/Engineering/PM

Tools

Odoo ERP

Job description

Key Responsibilities

• Maintain and update the company’s CRM system with customer, consultant, contractor, and project information.
• Manage and maintain project information in the Odoo ERP system ensuring all CRM records, tender documents, project documents, quotations and customer information are accurate, complete and up to date.
• Generate CRM reports for management.
• Coordinate communication with clients regarding quotations, approvals and project updates.
• Maintain document numbering and revision control.
• Register incoming and outgoing project correspondence.
• Archive all tender and project documents electronically and physically.
• Review tender requirements and submission deadlines.
• Prepare and compile technical and commercial tender documents.
• Organize drawings, specifications, Bills of Quantities (BOQ), method statements, material catalogues, certifications, company profiles and other required documents.

Education & Experience

Bachelor’s Degree or Diploma in Business Administration, Engineering, Project Management, or a related field.

Minimum 2–3 years of experience in CRM, document control, or tender coordination.

Experience in the marble, stone, construction, or fit-out industry is preferred.

Knowledge of tendering procedures and project documentation.

Skills

• Strong document management and organizational skills.
• Excellent communication in English (Arabic is an advantage).
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Experience with CRM systems and document management software.
• Ability to read technical drawings and BOQs.
• Excellent attention to detail.
• Strong time management and ability to meet strict deadlines.
• Ability to coordinate with multiple departments simultaneously.