CRM Sales Consultant

AW Rostamani

Dubai

Sur place

AED 60 000 - 90 000

Plein temps

Il y a 4 jours

Soyez parmi les premiers à postuler

Une candidature complète en une minute

Un CV et une lettre de motivation personnalisés, prêts à envoyer.

Passez les filtres ATS

Résumé du poste

AW Rostamani in Dubai is seeking a CRM Sales Consultant to manage online leads and schedule showroom visits. You will work with the sales team to convert leads into sales while ensuring timely follow-ups and maintaining customer communication.

You will focus on improving lead quality, achieving digital sales targets and KPIs, and increasing showroom traffic with a customer‑centric approach. Proficiency in English is essential; Arabic is a plus.

Qualifications

Bachelor degree is required.
2-3 years of experience in Banking Tele Sales.
Strong Excel skills are necessary.
Proficient in English; Arabic is a plus.

Responsabilités

Manage online leads from Salesforce and schedule showroom visits.
Ensure timely follow-ups and maintain customer communication to improve lead quality.
Convince leads to visit Nissan Showrooms in Dubai or Northern Emirates per Nissan guidelines.
Set customer appointments with the Sales Consultant and transfer leads accordingly.
Schedule appointments in the Sales Consultant Outlook calendar for visits and test drives.
Collaborate with the Sales team and follow up after showroom visits to close the lead.
Proactively prospect existing data via calls, emails, and SMS to generate digital conversions.

Connaissances

Excel

Formation

Bachelor degree

Description du poste

Job purpose

The CRM Sales Consultant manages online leads, schedules showroom visits, and works with the sales team to convert leads into sales. They ensure timely follow-ups, maintain customer communication, and focus on improving lead quality while achieving digital sales targets and KPIs. Their role helps increase showroom traffic and enhance customer satisfaction.

Job responsibilities

Receive and contact each Online leads from salesforce.com
Ensure prospects are contacted within the agreed SLA with management.
Convince each and every lead to visit Nissan Showrooms in either Dubai or Northern Emirates in accordance with the Nissan guideline and campaigns.
To set an appointment of customer with the Sales Consultant.
To transfer leads to the Sales Consultant appointment has been fixed with.
Schedule appointments in Sales Consultant outlook calendar for visit/test drives etc
To work closely with Sales team and follow up upon the visit of the customer to the showroom.
Follow up with Sales Consultant on the status of the lead.
To increase customer visits to the showroom.
Prospecting existing data through calls and online platforms (emails, SMS)
Convert digital call leads to showroom traffic and to sales.
Follow up with leads to ensure customer is left happy with his/her experience with Nissan.
To follow‑up on un-converted leads and stay in touch with customer for future prospecting.
To reduce In-Valid leads ration against the total leads received.
To work closely with branch / sales managers while forecasting total digital sales for the month.
To achieve the target ser by management for Digital Conversions.
To achieve quarterly non-financial KPI’s.