CRM Executive: Drive Customer Growth & Satisfaction

Eastern Silk Industries; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Warps and Wefts in Dubai is seeking a CRM Executive to actively manage customer relationships, handle enquiries, coordinate orders, and maintain CRM records to drive sales growth in home furnishing fabrics and interior products.

The ideal candidate will have excellent English communication, strong CRM and interpersonal skills, and the ability to negotiate, resolve conflicts, and collaborate with sales teams to ensure accurate data, prompt responses, and smooth order processing.

Qualifications

• Excellent verbal and written English communication.
• Strong CRM and interpersonal skills.
• Good negotiation, problem-solving and conflict-resolution abilities.

Responsibilities

• Manage customer relationships and handle enquiries.
• Coordinate orders and maintain CRM records.
• Resolve complaints and support sales growth.

Skills

English communication

CRM & interpersonal skills

Negotiation & problem-solving

Job description

Warps and Wefts in Dubai is seeking a CRM Executive to actively manage customer relationships, handle enquiries, coordinate orders, and maintain CRM records to drive sales growth in home furnishing fabrics and interior products.

The ideal candidate will have excellent English communication, strong CRM and interpersonal skills, and the ability to negotiate, resolve conflicts, and collaborate with sales teams to ensure accurate data, prompt responses, and smooth order processing.