Customer Relationship Manager

Eastern Silk Industries; Dubai; Presencial; AED 60.000 - 90.000; Tempo integral

Resumo da vaga

Warps and Wefts in Dubai is seeking a CRM Executive to actively manage customer relationships, handle enquiries, coordinate orders, and maintain CRM records to drive sales growth in home furnishing fabrics and interior products.

The ideal candidate will have excellent English communication, strong CRM and interpersonal skills, and the ability to negotiate, resolve conflicts, and collaborate with sales teams to ensure accurate data, prompt responses, and smooth order processing.

Qualificações

• Excellent verbal and written English communication.
• Strong CRM and interpersonal skills.
• Good negotiation, problem-solving and conflict-resolution abilities.

Responsabilidades

• Manage customer relationships and handle enquiries.
• Coordinate orders and maintain CRM records.
• Resolve complaints and support sales growth.

Conhecimentos

English communication

CRM & interpersonal skills

Negotiation & problem-solving

Descrição da vaga

Warps and Wefts, Dubai, seeks a CRM Executive to manage customer relationships, handle enquiries, coordinate orders, maintain CRM records, resolve complaints, and support sales growth in the home furnishing fabrics and interior products market.

Required Candidate profile

• Excellent verbal and written communication skills in English.
• Strong customer relationship management and interpersonal skills.
• Good negotiation, problem-solving, and conflict-resolution abilities.