CRM & After-Sales Relations Executive

Tanqeeb; Dubai; On-site; AED 67,000 - 89,000; Full time

Job summary

Tanqeeb in Dubai seeks a customer service professional to manage after-sales support, follow up with customers, update CRM records and assist with payment collection.

You will handle complaints, ensure timely resolutions and maintain a high level of communication, patience, and target-driven performance in a fast-paced environment.

The role emphasizes relationship building and consistent service quality to support customer satisfaction and repeat business.

Qualifications

• Requirements: Around 2 years relevant experience preferred; after-sales, CRM, complaint handling and payment collection experience strongly preferred; good communication, patience, pressure adaptability and target orientation.

Responsibilities

• Customer relationship management
• After-sales support
• Complaint handling
• Payment collection
• Customer service

Skills

Communication

Patience

Pressure tolerance

Target orientation

Tools

CRM software

Job description

Tanqeeb in Dubai seeks a customer service professional to manage after-sales support, follow up with customers, update CRM records and assist with payment collection.

You will handle complaints, ensure timely resolutions and maintain a high level of communication, patience, and target-driven performance in a fast-paced environment.

The role emphasizes relationship building and consistent service quality to support customer satisfaction and repeat business.