Credit Controller - Dubai | Cash Flow & Collections

DSV - Global Transport and Logistics; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

DSV – Global transport and logistics in Dubai is seeking a proactive Credit Controller to manage collections and monitor credit exposure. You will drive timely payments and collaborate with Sales, Finance and Operations to resolve discrepancies.

Responsibilities include following up overdue invoices, assessing credit limits, and maintaining accurate debtors records to improve DSO and monthly reporting. The ideal candidate has 3 years' experience in credit control, strong communication skills,

Qualifications

• 3 years' Experience as a Credit Controller.
• Experience in handling strategic accounts.
• Transport and Logistics Experience would be beneficial.
• Work with all our internal teams.
• High standard of accuracy and attention to detail.
• Teamwork and flexibility is an important aspect of the role.
• Strong organisational skills.
• Strong verbal and written communication skills.
• Customer focused.

Responsibilities

• Follow up overdue invoices by telephone, email & letter within agreed timescales.
• Handle disputed Invoices and negotiate to bring payment within the agreed terms.
• Respond promptly and completely to client and internal enquiries about errors in Invoicing, payments, SOA and thus ensure customers to pay on time.
• Keep liaison between the Customer and the sales/Customer service/Operations so that credit issues are resolved smoothly.
• Maintain accurate records of all payment follow up activities.
• Regularly making contact with customers to ensure all relevant debts are managed as necessary.
• Checking customer's credit situation and setting up the terms and conditions of the receivable balances.
• Ensuring for credit and collection policies and procedures are followed as per the DSV guidelines.
• Follow the DSV dunning procedures closely whenever a customer defaults the credit agreement.
• Evaluate the Credit limit weekly and update the revised limits based on evaluation and approval.
• New Credit Applications submitted to Head of Finance with all relevant supporting documents for approval.
• Issue credit confirmation letter for all approved credit applications and get signed from the customer for record keeping.
• Review the validity of the legal documents such as trade license and tax certificates and request renewed licenses as they expire.
• Monitoring closely the customer outstanding balances to ensure a reduction in DSO.
• Reconcile the account balances every month and prepare the debtors ageing for the monthly reporting.
• Review the Bad debt details and prepare bad debt provision for the monthly financial reporting.
• Review and prepare Credit Insurance overview at month end and prepare the necessary credit documents such as CAF forms.
• Propose write off of irrecoverable receivables or recommend for legal actions.
• Providing ad-hoc reports as requested by management.
• Meet weekly and Monthly KPI's set.
• Review and prepare various reports on a weekly or monthly basis.

Skills

Credit control

Strategic accounts

Transport logistics

Cross-team collaboration

Accuracy

Teamwork

Organisational skills

Communication skills

Customer focus

Job description

DSV – Global transport and logistics in Dubai is seeking a proactive Credit Controller to manage collections and monitor credit exposure. You will drive timely payments and collaborate with Sales, Finance and Operations to resolve discrepancies.

Responsibilities include following up overdue invoices, assessing credit limits, and maintaining accurate debtors records to improve DSO and monthly reporting. The ideal candidate has 3 years' experience in credit control, strong communication skills,