Credit Controller & Collections Specialist (UAE) – Flight Benefit

OBT Group; Dubai; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Competitive salary & medical insurance

Daily meals at office

Collaborative team environment

30 days annual leave

Round-trip flight annually

Job summary

OBT Group invites applications for a Credit Controller to support our growing shipping and logistics operations in Dubai. You will manage receivables, monitor aging, negotiate payment terms, and collaborate with operations and regional teams to optimize cash flow.

This role emphasizes strong client relationships, excellent communication, and a proactive approach to debt collection within the UAE market. A Bachelor's degree in accounting or related field is required.

Qualifications

• Bachelor’s degree in accounting, business management, or a similar field.
• 2-5 years’ experience in credit control, accounts receivable or collections. UAE market preferred.
• B2B collections experience preferred; however, candidates with strong B2C collections experience demonstrating transferable skills will also be considered.
• Must demonstrate ability to foster and develop strong relationships in a commercial environment.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Knowledge of payment plans and accounting procedures.

Responsibilities

• Manage the full accounts receivable portfolio to ensure timely collection of outstanding invoices across 2 business divisions. (Group & FZCO entities)
• Monitor ageing reports and drive collection activities to achieve targets.
• Manage the collection of outstanding receivables through proactive customer engagement, negotiation of payment arrangements, resolution of payment delays, and escalation of overdue accounts to ensure collection targets and cash flow objectives are achieved.
• Prepare and participate in regular credit control meetings, providing reporting and analysis on KPIs, aged receivables, collection performance, customer risks, dispute resolution, cash collection, and debtor day performance.
• Partner with Operations, Shipping, Logistics, and regional country teams to resolve customer disputes, operational issues, improve collection outcomes, and ensure effective management of accounts receivable across the business.
• Maintain and improve credit control processes, internal controls, and reporting procedures to ensure compliance with company policies.

Skills

Negotiation skills

Relationship building

Communication skills

Client management

Education

Bachelor’s degree in accounting or related field

Job description

OBT Group invites applications for a Credit Controller to support our growing shipping and logistics operations in Dubai. You will manage receivables, monitor aging, negotiate payment terms, and collaborate with operations and regional teams to optimize cash flow.

This role emphasizes strong client relationships, excellent communication, and a proactive approach to debt collection within the UAE market. A Bachelor's degree in accounting or related field is required.