Credit & Collection Specialist (Field Based)

Hilti Emirates; Dubai; In loco; AED 180.000 - 260.000; Tempo pieno

Descrizione del lavoro

Hilti Emirates invites you to join its Credit & Collection team to help drive healthy cash flow by managing customer accounts and collections. Reporting to the Credit & Collection Manager, you will work closely with customers, Sales, and Finance teams and regularly visit customers as part of this field-based role.

In this role you will review credit applications, monitor payment trends, negotiate terms, and ensure policy adherence while delivering excellent service and supporting process

Competenze

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 3–5 years of professional experience in Accounts Receivable, Financial Analysis, Credit & Collections, or a similar finance role.
• Experience evaluating financial information and understanding credit practices, procedures, and risk analysis.
• Strong proficiency in Microsoft Excel and hands-on experience with SAP.
• UAE driving license.
• Excellent written and verbal communication skills in English.
• A collaborative approach and the ability to work effectively in a cross-functional environment.
• A proactive mindset with a willingness to improve processes and adapt to change.

Mansioni

• Manage customer account reconciliations and respond to customer inquiries related to invoices and outstanding balances.
• Review and assess customer credit applications, including the evaluation of financial information and credit eligibility.
• Support the implementation of credit and collection policies that balance customer service with timely payment collection.
• Work closely with Sales, Finance, and other stakeholders to monitor and manage customer credit exposure.
• Engage with customers and internal teams to negotiate credit and payment terms when required.
• Provide visibility on receivables and account status through timely and clear communication with relevant stakeholders.
• Support payment plan discussions to help minimize bad debt and improve collection outcomes.
• Monitor payment trends and identify potential risks, escalating concerns and recommending appropriate actions when needed.
• Contribute to process improvement initiatives aimed at enhancing collection processes and operational efficiency.
• Ensure compliance with internal controls, policies, and risk management guidelines.
• Handle challenging situations professionally and positively influence customers and stakeholders to achieve mutually beneficial outcomes.

Conoscenze

Communication

Cross-functional collaboration

Analytical thinking

Proactive mindset

Formazione

Bachelor's degree in Finance, Accounting, Business Administration, or a related field

Strumenti

SAP

Microsoft Excel

Descrizione del lavoro

Looking to build your finance career in a company that values growth, collaboration, and customer relationships? Join Hilti's Credit & Collection team and help drive business success!

As a Credit & Collection Specialist, you will help drive healthy cash flow by managing customer accounts and collections. Reporting to the Credit & Collection Manager, you will work closely with customers, Sales, and Finance teams and regularly visit customers as part of this field-based role.

What You'll Do

You Will

• Manage customer account reconciliations and respond to customer inquiries related to invoices and outstanding balances
• Review and assess customer credit applications, including the evaluation of financial information and credit eligibility
• Support the implementation of credit and collection policies that balance customer service with timely payment collection
• Work closely with Sales, Finance, and other stakeholders to monitor and manage customer credit exposure
• Engage with customers and internal teams to negotiate credit and payment terms when required
• Provide visibility on receivables and account status through timely and clear communication with relevant stakeholders
• Support payment plan discussions to help minimize bad debt and improve collection outcomes
• Monitor payment trends and identify potential risks, escalating concerns and recommending appropriate actions when needed
• Contribute to process improvement initiatives aimed at enhancing collection processes and operational efficiency
• Ensure compliance with internal controls, policies, and risk management guidelines
• Handle challenging situations professionally and positively influence customers and stakeholders to achieve mutually beneficial outcomes

What You’ll Bring

• A Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Min 3 - 5 years of professional experience in Accounts Receivable, Financial Analysis, Credit & Collections, or a similar finance role
• Experience evaluating financial information and an understanding of credit practices, procedures, and risk analysis
• Strong proficiency in Microsoft Excel and hands‑on experience with SAP is a must
• A UAE driving license
• Excellent written and verbal communication skills in English
• A collaborative approach and the ability to work effectively in a cross‑functional environment
• A proactive mindset with a willingness to improve processes and adapt to change