Credit Collection Officer (Emirati)

Mövenpick Hotels & Resorts; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Ras Al Khaimah is seeking a Credit Collection Officer to support the Finance Department by handling queries, reviewing credit applications, and analyzing information. The ideal candidate must possess strong communication skills, the ability to multitask, and a genuine passion for customer service. Join us to make a difference and grow within our diverse team.

Benefits

Employee benefit card with discounts

Learning programs

Opportunities for career growth

Qualifications

• Ability to multitask and resolve issues quickly.
• Strong focus on making guests feel welcome.
• Empathy and care for guest and team member well-being.

Responsibilities

• Collect and analyze information regarding challenges.
• Handle queries from customers effectively.
• Review Credit Applications and recommend actions.

Skills

Strong verbal and written communication skills

Ability to work under pressure

Customer service orientation

Leadership skills

Job description

Overview

Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job Description

Credit Collection Officer

You are a multi-tasker and are able to work independently, performing a wide range of administrative duties to support Finance Department.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

• Collect and analyze relevant and accurate information about a challenge, accept every change as a learning curve and find a solution to overcome every challenge.
• Handle all queries from internal & external customers.
• Should have thorough knowledge about Hotel Credit Policy. Accounts Receivable Supervisor must educate concerned departments about Hotel Credit Policy.
• Thoroughly review Credit Applications and recommend approval or rejection of Credit Facility.
• Maintain the list of Approved Credit along with Credit Limits in the public directory.
• Maintain up to date filing of all approved and rejected Credit Applications.
• To Carry out other reasonable duties and responsibilities as assigned.

Qualifications

Your experience and skills include:

• The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
• Strong verbal and written communication skills and pride in personal presentation
• A genuine passion for customer service with a strong focus on always making our guest’s feel welcome during their stay
• Strong leadership & interpersonal skills
• Ability to naturally engage with guests and show empathy; have a genuine care and concern for both the well-being of our guests and fellow team members.
• Ability to anticipate and focus attention on guest needs, being professional and welcoming

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS