Dubai, United Arab Emirates | Posted on 09/18/2026
We are looking for a Credit Analyst to join the Finance team of a leading FMCG organization in Dubai. The role will support Credit Management and Order-to-Cash (OTC) operations , ensuring customer orders are processed accurately and efficiently while maintaining compliance with approved credit policies and terms.
The ideal candidate should have relevant experience in Credit, Accounts Receivable, Order-to-Cash, or Order Management , along with strong SAP and Excel skills. FMCG experience in a high-volume distribution environment is essential.
Key Responsibilities
- Process and validate customer orders in SAP in line with credit policies and established timelines.
- Manage orders received through B2B, EDI, E.Best, and other channels.
- Review and process manual orders, ensuring all required information and approvals are in place.
- Monitor order suppression and verify customer credit terms and payment conditions.
- Review customer credit exposure, payment terms, and account information to identify discrepancies and potential risks.
- Support end-to-end Order-to-Cash (OTC) activities and resolve issues affecting order fulfillment and collections.
- Coordinate with Sales, Customer Service, Finance, and Supply Chain teams to resolve order, credit, and customer account issues.
- Obtain necessary approvals for credit exceptions, order suppression, and policy deviations.
- Analyze OTC and order-processing data to identify recurring issues and process improvement opportunities.
- Support automation and process optimization initiatives within credit and order processing.
- Maintain accurate documentation and records in line with internal policies and audit requirements.
- Prepare reports and dashboards using Microsoft Excel and Power BI .
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field .
- 3–4 years of relevant experience in Credit, Accounts Receivable, OTC, Order Management, or Finance Operations.
- FMCG experience is essential , preferably within a high-volume distribution or commercial environment.
- Strong hands-on SAP experience is mandatory .
- Strong Microsoft Excel skills, including data analysis and reporting.
- Practical experience with Power BI for reporting and business insights.
- Good understanding of credit management principles, customer credit terms, and OTC processes.
- Strong analytical, numerical, and problem-solving skills.
- Excellent attention to detail and ability to work under tight deadlines.
- Good communication and stakeholder management skills.